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How to Update a Global Entry Account With Login.gov

Summer Hull
Summer Hull
Senior director of content
Summer Hull has been covering (and using) travel tips, rewards credit cards and loyalty programs for over a decade. She has flown close to a million miles, often on points and miles and with her family in tow.
Oct. 05, 2017
•
4 min read
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How to Update a Global Entry Account With Login.gov
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Several months ago we renewed my oldest daughter's passport as its five-year shelf life was already up, but I put off updating her Global Entry account with her new passport number until yesterday...mostly because my luck with messing with the old GOES website is abysmal. However, with an impending international trip, I had to move that task to the top of the to-do list. As I learned yesterday, and you will quickly learn when you go to apply for or update information related to one of the Trusted Traveler Programs including Global Entry, NEXUS, SENTRI, and FAST, there is now a brand new website you must register for and utilize on a go-forward basis.

Create a New Login.gov Account

  1. To begin with, set up your login.gov account. To do this you first enter an email address to use for your government communications. I quickly learned that your email address can only be used once. This means it cannot be also used for your children as it is one person/account per email address. Thankfully the same is not true with phone numbers. I actually already had an email address for my seven-year-old, but I didn't yet have one for my two-year-old.
  2. Verify your email account. You then will have to login to your email account and click on the email sent to you from the Login.gov site. Once you click on the link in that email it will take you back to the login.gov site to create your password.
  3. Enter a phone number for a text verification code. The next step will be that a number will be texted to the phone number provided for you to enter in the account set-up process. If you don't have text capabilities you can do it with a voice phone call.
  4. Receive and save a 16 digit personal key. After you pass the text number verification process you will receive a 16 digit personal key that you need to print and/or write down. You will need to enter this key on the next screen, so you can copy it to have it prepared to paste if you wish.

Link Your Trusted Traveler Information

That concludes the Login.gov account set-up process, but now you get to link your Trusted Traveler program information using your Login.gov account.

  1. Assuming you already have Global Entry or similar and just wanted to update your information, select I am already a program member, manage membership, and then consent.
  2. If you aren't still logged into your login.gov account, you will have to log in and enter the code that will be sent to your phone.
  3. You will need to enter all of your personal information, including your Membership Numberhttps://runway-media-production.global.ssl.fastly.net/us/originals/2018/07/PASSID-Global-Entry-Login.jpg.png" alt="" width="586" height="285">
  4. Assuming all of this matches up with what is in their system, you should now be taken to an account screen where you can see your Trusted Traveler memberships, expiration dates, and more.
  1. From here you can update things like a passport number, mailing address, and more.

While setting up a new account wasn't pleasant, especially since you can't just link the child accounts under yours, the actual new website I found to be easier to navigate than the old GOES website that was my nemesis. The whole process to set up the new account and update her Global Entry information with her new passport number took 10 - 15 minutes, which I consider to be a great success compared to the never-ending-loop nightmare I have been stuck in on prior attempts.

Have you used the new website to update your Global Entry information or similar since October 1, 2017?

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Annual Fee

    $325

  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.