If you've been struggling to find a Global Entry interview, try this
Editor's Note
If you are a Global Entry applicant with conditional approval but have had trouble scheduling an interview because there is no availability at your closest enrollment center or the next available appointment date is several months away, listen up.
On the first Monday of each month at 9 a.m. local time, U.S. Customs and Border Protection and the Department of Homeland Security's Trusted Traveler Programs release new interview appointment slots for scheduling at enrollment centers. The appointment slots are accessible via applicants' TTP dashboards.
Mark your calendars for the next appointment release date Sept. 1.
Other enrollment tips
Enrollment on Arrival
Conditionally approved applicants can also complete the interview process when returning to the U.S. from abroad via CBP's Enrollment on Arrival service.
Instead of scheduling and partaking in a formal interview at an enrollment center, you can finish the enrollment process at one of 16 international or 52 U.S. airport locations as part of your trip home.
To complete this process, you'll head to the passport control area just as you would for the immigration process when returning to the U.S. after an international trip. From there, follow signs in the airport for the "Enrollment on Arrival" lanes. If you don't see these signs, ask a CBP agent. An agent will complete your interview during your admissibility inspection.
Double-check that this service will be open during your arrival time, as EOA interviews are restricted to certain hours.
Enrollment on Departure
Similar to EOA is Enrollment on Departure, a service that allows conditionally approved Global Entry applicants to complete their interviews prior to departing on a domestic or international flight at select airports.
EOD is currently available at Gate 41 in Concourse B of Dulles International Airport (IAD) near Washington, D.C., and in Concourse J on Level 2 opposite the Lufthansa check-in counter at Miami International Airport (MIA). EOD at Dulles is open daily from noon to 8 p.m., while EOD at the Miami airport is open Monday to Saturday from 8 a.m. to 6 p.m.
For both EOA and EOD, travelers must bring a valid passport and a document proving residency, such as a driver's license with current address, mortgage statement, rental payment statement or utility bill, plus a permanent resident card (if applicable).
Last-minute/day of appointments
Applicants often cancel their scheduled interviews, especially on the day of the appointment. If you cannot secure an interview slot during a first Monday release, regularly check the online scheduling tool to see if there are last-minute openings due to cancellations.
Paid alert services
Don't have time to check for open appointments frequently? If the traditional scheduling route does not get you the Global Entry interview appointment you need, consider trying a third-party alert service, such as Appointment Scanner or Global Entry Spotter.
Appointment Scanner charges $29 for one month of alerts (up to 25 per day) based on last-minute cancellations and newly released appointments at up to three enrollment centers of your choosing. You can receive alerts as text messages or emails (or both). It does not auto-renew. If you want to continue after one month, you'll need to purchase another month.
Although it "can't promise you'll be able to schedule an interview," it will refund any unsatisfied customers within 30 days.
Global Entry Spotter charges a one-time fee of $25 for unlimited SMS alerts of available appointments at up to three locations. Most travelers secure an appointment within days of signing up; however, there is no set time period for the service. You will receive text message alerts until you book an appointment and opt out.
Keep in mind, these services only notify you of appointment availability. They do not book the appointment for you. You'll still need to schedule the appointment yourself, so be sure to act quickly when you receive an alert that works for you.
Bottom line
The monthly first Monday appointment release helps travelers who have already applied for Global Entry be able to use it sooner, especially for enrollment center locations that tend to have less availability. Even so, appointments do get booked up quickly.
If you haven't yet applied and plan on doing so, use a credit card that covers the $120 nonrefundable application fee for Global Entry. If you already have Global Entry, you can also use this credit to cover memberships for someone else.
As a reminder, CBP releases new appointments on the first Monday of each month, including Sept. 1.
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