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Equifax CEO Quits Following Massive Data Breach

Sept. 26, 2017
3 min read
Equifax Headquarters
Equifax CEO Quits Following Massive Data Breach
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Almost three weeks after Equifax said that hackers had gained access to the sensitive information of 143 million Americans, the credit-reporting company's CEO has quit.

Equifax said on Tuesday morning that Richard Smith, who had been leading the Atlanta-based company since 2005, was stepping down. Effective immediately, the 57-year-old will be replaced as interim CEO by Paulino do Rego Barros Jr., who was most recently the company's Asia-Pacific region president. Equifax said that it plans to conduct a search for a new permanent CEO, and it's open to candidates from both inside and outside the company.

Richard Smith. Image by Equifax.

"At this critical juncture, I believe it is in the best interests of the company to have new leadership to move the company forward," Smith said in a statement.

According to Reuters, this announcement comes one week before Smith was expected to testify before US congressional committees about the cyberattack. The company is also under investigation by the US Federal Trade Commission. Its chief information officer and chief security officer also stepped down after the hack became public.

Bloomberg reported Tuesday that Smith might get a payout worth many millions of dollars after he quit. Analyst Andrew Jeffrey, who covers Equifax for investment bank SunTrust Robinson Humphrey, was quoted by Bloomberg as saying in as note to investors that Smith's departure is an "incremental negative" for Equifax because the outgoing CEO "has been integral to Equifax's impressive decade-plus long growth." Bloomberg also reported that Equifx shares have fallen 27 percent on Wall Street since the hack was revealed.

Equifax has faced backlash from both the public and government officials for how the situation was handled. A perception that Equifax neglected to care for sensitive information that included Social Security numbers, exposing people to possible serious consequences like identity theft, was compounded by ambiguous wording hinting that if someone signed up for the Equifax TrustedID Premier service after the hack, they would waive some of their legal rights. While the company has backtracked on that language, public backlash has been strong.

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"Speaking for everyone on the board, I sincerely apologize," Mark Feidler, the Equifax board's new chairman, said in the company statement. "We have formed a special committee of the board to focus on the issues arising from the incident and to ensure that all appropriate actions are taken."

If you're not sure if you're affected by the hack, it could be worth freezing your credit scores in order to keep your information secure.

Featured image by Getty Images

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.