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Analyzing the Perks of the Starwood American Express Card from OPEN

Aug. 07, 2013
7 min read
Analyzing the Perks of the Starwood American Express Card from OPEN
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Update: Some offers mentioned below are no longer available. View the current offers here.

When the current limited time 30,000-point sign-up bonus offer (available now through September 3) launched yesterday for the Starwood Preferred Guest American Express Card from OPEN, I got a lot of question about the card for small business owners and its perks, so I wanted to give a detailed rundown of the benefits of the business card specifically.

Details on both offers:

  • 30,000 points - 10,000 after your first purchase, and an additional 20,000 when you spend $5,000 within 6 months.
  • Receive up to 5 Starpoints for every dollar of eligible spend charged directly with Starwood hotels & resorts – that's 2 Starpoints per dollar spent on the Card in addition to the Starpoints you get as a Starwood Preferred Guest member.
  • Get 1 Starpoint for every dollar of eligible purchases.
  • $65 annual fee, waived for the first year.
  • Welcome bonus offer not available to applicants who have had this card within the last 12 months.
  • Limited time offer available until September 3, 2013.

In general, because business cards like this one are meant for business expenses and they generally have less consumer protections than personal credit cards because they aren't covered by the CARD Act, which mandates how credit card companies can changes APRs, fees and benefits on their consumers. Business credit cards generally have higher APRs as well, but if you pay your bills off monthly (like any good miles and points collector does) these points are moot, and as you'll see, the card comes with a slew of business-friendly benefits that can save you a lot of money on your expenses.

BENEFITS

Open Savings: This is probably the biggest difference between the cards. OPEN savings is a series of benefits and savings unique to Amex's line of business credit cards that can really add up to huge savings. However, there has been a major covert overhaul of the program where you can earn up to either a 10% discount or 4 bonus Membership Rewards points per dollar. This card isn't eligible for Membership Rewards points, so it's the discounts you'll be getting with it including 5% off Hyatt, 5% off Courtyard by Marriott and up to 10% off at Office Max.

Amex OPEN Savings offers significant discounts at a lot of partner merchants.

ReceiptMatch: This feature is an easier way to keep your business receipts organized. It archives receipt images and matches them to transactions on your online statement so no more sorting through stacks of paper and filling out reimbursement forms.

Car Rental Loss and Damage Insurance: Amex offers one of the best car rental insurance coverage programs out there including Collision Damage Waiver insurance and premium coverage within the United States, its territories and possessions for this card. Coverage is for as long as 30 consecutive days. You can find the specific policy for you card here. Coverage usually only applies to cards with an MSRP of $50,000 or below and excludes sports cards, SUV's and specialty cars. Amex also offers premium coverage policies for a flat fee of $24.95 ($17.95 for California residents) per rental period, (not per rental day), and it is considered primary coverage, meaning you won't have to file a claim with your insurance company, for up to $100,000 of primary coverage for damage or theft and accidental death or dismemberment coverage ($250,000 for California residents), up to $15,000 for excess medical expenses per person, and up to $5,000 for excess personal property coverage ($15,000 for Florida residents).

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24/7 Global Assist Hotline: This benefit can help with everything from a lost wallet or a doctor call, to translation services or a visa or customs crisis when you are over 100 miles from home. There is no charge but members will be billed for third party provider costs (key difference between this and normal travel insurance). Its services include:

  • Emergency services by arranging medical transportation, travel and legal assistance which can include doctor referrals, English-speaking lawyers, and customs information.
  • Destination information including details on weather reports, currency exchange rates, etc.

Travel Accident Insurance: Travel Accident Insurance can provide coverage up to $100,000 in case of accidental death and dismemberment while traveling on a Common Carrier Conveyance (plane, train, ship, helicopter or bus) when the entire fare has been charged to the eligible Card. Covered persons include the cardmember, each additional cardmember, and each of these cardmember's spouses or domestic partners and dependent children under 23 years of age.

Baggage Insurance Plan: You can receive coverage for lost, stolen, or damaged carry-on and checked baggage when you purchase a Common Carrier Conveyance (plane, train, ship, helicopter, or bus) ticket with your eligible card. As with most credit cards, coverage for this benefit is in excess of the carrier's coverage, but is up to $1,250 for each covered person for carry-on luggage, and $500 for checked luggage.

Roadside Assistance: Things go wrong on the road all the time, but Amex has a roadside assistance benefit for cardholders that can help. Per the terms, Roadside Assistance is a 24-hour dispatch hotline that can send a tow operator or locksmith to assist in an emergency situation at pre-negotiated rates. Cardmember will be charged for any services or goods provided, other than the dispatch hotline. Tow operator or locksmith can provide the following services: towing, winching, jump starts, flat tire change when Cardmember has a workable spare, lockout service when key is in vehicle and delivery of up to 2 gallons of fuel. Services are available when traveling within the United States, Canada, Puerto Rico and the U.S. Virgin Islands and only when Cardmember is present with the vehicle. Rental vehicles are excluded.

Purchase Protection: This covers you when something you buy gets broken, lost or stolen. If you buy it using your Amex they are protected for up to 90 days from purchase. Coverage is up to $1,000 per purchase and $50,000 per card per year.

Extended Warranty: Use your American Express Card on eligible purchases and membership can extend your manufacturer's warranty for up to one year on products whose manufacturer's warranty is under 5 years. Coverage is up to a maximum of $10,000 per item and $50,000 per cardmember account per calendar year.

Return Protection: American Express will refund items you buy using your card within 90 days of the date of purchase if the merchant refuses to take it back up to $300 per eligible item, for a maximum of up to $1,000 annually per card. These purchases must be made in the US, Puerto Rico or the US Virgin Islands.

Dispute Resolution: If there's a fraudulent or mistaken charge on your statement, notify Amex and they will work with you and the merchant to help resolve the issue - this is a great benefit since it's always good to have your issuer on your side in a situation like this.

While many business cards actually offer fewer protections than personal credit cards, the business Starwood Amex actually matches almost all the personal cards' benefits and goes above and beyond them in terms of lost baggage and all the savings and discounts of the OPEN Savings program, all of which make it a great product for small business owners.

For my video review of the Starwood Preferred Guest American Express, watch this video

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.