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American Express Membership Rewards Shopping Portal Issues

Brian Kelly
Brian Kelly
Founder and “The Points Guy”
Since launching TPG in 2010, founder Brian Kelly has expanded the team to include a distinguished editorial staff and an extensive network of freelancer contacts from around the globe. Today, TPG reaches 11 million unique monthly visitors and more than 3 million followers across social media platforms and has offices in New York City, Charlotte and the U.K.
July 09, 2012
•
3 min read
American Express Membership Rewards Shopping Portal Issues
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Numerous TPG readers have emailed me about the American Express shopping portal no longer working. For those unaware, the portal gives extra American Express Membership Rewards points for online shopping with lots of different retailers. Sadly, I've also tried to access the portal at americanexpress.com/earn, and indeed I am also having the same issues and keep getting this error when I try to click through to specific merchant categories:

Error that the shopping portal is down

Another reader sent me an anonymous tip that Amex is discontinuing the site all together, which I find hard to believe. I decided to call customer service myself and I was told that the the only information they had was that the portal was "down until further notice."

Earlier last week I emailed my contacts at American Express to get clarification and see whether Membership Rewards is indeed discontinuing their shopping portal and I was told the portal was simply undergoing maintenance for 24 hours. It's been several days and the site is still down, but I'm still holding out hope that it will be up and running again soon.

Shopping portals are an amazing way to rack up points, so I highly recommending checking out one of these other portals while the Amex site is down until "further notice". I'll report back, hopefully when the site is back up and running again!
Air Canada: Aeroplan EStore
American: AAdvantageEshopping.com
Amtrak: Amtrak Guest Rewards
British Airways: BA Miles Estore
Chase: Ultimate Rewards Shopping
Choice Rewards: Choice Privileges Mall
Citi: Thank You Shopping
Delta: Skymilesshopping.com
Discover: ShopDiscover
Frontier: Early Returns Mall
Hawaiian Airlines: Hawaiian Airlines eMarket
Hilton HHonors: Hilton HHonors Earnings Mall
Marriott Rewards: Shop My Way
Mastercard: Mastercard Marketplace
Priority Club: Priority Club Shopping
Southwest: Rapid Rewards Shopping
United: Mileageplusshopping.com
US Airways: Dividend Miles Shopping Mall
Virgin America: Elevate Shopping
Virgin Atlantic: Shops Away
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