Alitalia Awards Now Bookable on

by on March 1, 2013 · 11 comments

in Alitalia, Delta

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I often complain that Delta’s website is broken since it can be darn near impossible to find partner award availability – partly because the site actually pulls availability from so few partners to begin with. However, following recent developments that have made awards on partners like Korean and Virgin Australia searchable, now shows Alitalia award space when searching for flights. Previously, you had to actually call Delta to search for Alitalia awards and book them (and often agents would tell you that the system would take 24 hours to confirm availability), so this takes that extra step out of the equation, though you might still need to call in thanks to Delta’s clunky award searches.

Economy awards from the U.S. to Europe using Delta SkyMiles require 60,000 miles roundtrip, and I was able to find quite a bit of availability, including this example New York (JFK)-Milan award on Alitalia for 60,000 SkyMiles and $52.70 in taxes and fees. Be sure to check out My Flight Review: Alitalia JFK-Rome in Coach, which I flew with my dad back in December 2011, and which was satisfactory overall.

New York-Milan award on Alitalia for 60,000 SkyMiles.

New York (JFK)-Milan award on Alitalia for 60,000 SkyMiles and 52.70 in taxes and fees.

Business class awards from the U.S. to Europe are 100,000 SkyMiles roundtrip. Here’s a sample New York (JFK)-Rome business award on Alitalia for 100,000 SkyMiles and $59 in taxes and fees – a bargain compared to the the taxes on many awards to European destinations. Check out my Flight Review: Alitalia Magnifica Business Class – Rome to Miami if you’re interested in experiencing that class of service, though to be fair I had their old business class and their new lie-flats get decent reviews.


New York (JFK)-Rome busines award on Alitalia for 100,000 SkyMiles and $59 in taxes and fees.

Although Delta still has a long way to go before it catches up with both other SkyTeam airlines’ website award searches, notably, as well as competitors in other alliances including United in Star Alliance and Qantas (and even American) in Oneworld, I’m glad to see the airline making another positive change to its award searchability and adding more partner availability. Hopefully one day we’ll be able to book awards on any of its partners online, but until then, I’m keeping the Delta SkyMiles phone number on my speed dial.

Hat tip TPG reader Dennis!

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Kellysaver1

    You said that it’s approx 100,000 miles to fly in business class round trip from the US to Europe. Are you sure? Everytime I try to use my skymmiles to Europe it’s more like 200,000 miles for a round trip ticket. I’m very flexible with dates. What am I doing wrong?

  • R B

    Thanks for the piece of information.

  • thepointsguy

    If you fly ONLY on partner airlines, it will be 100K. Delta segments generally jack up the price because they’re usually at medium/high tier. Partner awards are always at the lowest level

  • SSimon

    Kellysaver read up on it

    Basically Delta prices flights wrong, their online booking site is broken and rips you off.

  • Pingback: Alitalia award tickets now bookable on! - One Mile at a Time()

  • Nick Aster

    Partner flights are always at the lowest level? So is that one reason they’re so rare? I can’t actually remember the last time I even saw a partner flight in the system, even KLM!

  • Jon Miller Time

    the Delta and KLM systems barely talk to each other and I often have problems booking flights that require a KLM hopper (ie Munich). Hopefully they fix the problem at some point

  • Robert Marin

    Delta needs to get more partners for their skyteam. Since the mergers occurred, frequently flier programs are being changed dramatically. It’s a matter of which airline joins who for loyalty programs.

  • Bonobo

    Just tried to get an Alitalia ticket with my points. I needed a one-way ticket from Rome to San Diego. On the Alitalia site, no problem. 48,000 miles for business one way. I think it was 30,000 for economy. I called Delta, and no dice. 130,000 miles for economy. They said I had to get a round trip, and beyond that, I had to get it at the 65,000 per way that Delta was charging. No wonder I fly Star Alliance. I already have the ticket on United, 50,000 miles for business.

  • CTFlyer

    Has Delta already changed the rules again? Everytime I try to book award travel JFK-Milan it shows only Delta flights, no Alitalia flights, and of course the miles required are at the much higher Delta numbers (95,000 economy, 287,500 business). Is it no longer possible to use Skymiles for an Alitalia award online? on the phone? at all?

  • SeanD

    I ran into a similar issue when I phoned Delta and requested airfares (paid with $) on Delta and on Air France (much more direct) from BSB return FCO for December travel. I had already looked at the AF web site. Delta quoted around 2.5x the price I saw on the AF site for the same dates and routing. I checked the costs just before and during the call. Needed to book via Delta as I needed the MQDs for Gold status. Obscene.

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