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Hilton's Changing Its Policy for Best Rate Guarantee Compensation

Sept. 16, 2016
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2 min read
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Hilton's Changing Its Policy for Best Rate Guarantee Compensation
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Several hotel programs incentivize travelers to book on their websites rather than on OTAs by offering Best Rate Guarantee promises. Generally, they'll match the lower rate and then bump up the offer a little by giving you a bonus. Currently, Hilton matches the lower rate and then gives you a $50 Amex gift card. However, as of next week, Hilton will no longer offer you a gift card — instead, you'll be eligible for a 25% discount off the lower price.

The general guidelines for how it'll work are fairly straightforward. Make a confirmed reservation through an official Hilton channel and if you find a lower rate on a non-Hilton channel within 24 hours of making your reservation, submit a Best Price Guarantee claim to Hilton. If your claim is approved, Hilton will honor the lower rate, offer you a bonus 25% discount and you'll get confirmation of your new rate.

Hilton's Best Rate Guarantee claim page.

Of course, this only applies to cash bookings and not award stays. However, if you're interested in booking award stays in the future, consider signing up for the Hilton Honors Surpass Card from American Express. The card comes with a sign-up bonus of 75,000 Honors points after you spend $3,000 in the first three months. You'll get complimentary Gold status with Hilton, as well as 12 points per dollar on Hilton purchases, 6 points per dollar at US restaurants, supermarkets and gas stations and 3 points per dollar on all other purchases.

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Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending

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TPG Editor‘s Rating
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Rewards Rate

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  • Annual Fee

    $395

  • Recommended Credit

    740-850
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Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

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  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
  • Top rated mobile app