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Delta Same Day Confirm Policy Changes Yet Again

by on August 28, 2014 · 11 comments

in American, Delta, United

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Last year, Delta made some major changes to their Same Day Confirm policy, which requires that the same class of service must be available to change instead of just cabin to cabin availability. This means that if you were booked on a cheap fare, most likely you wouldn’t be able to Same Day Confirm and would be forced to do Same Day Standby.

Delta is making more changes to their SDC policy.

Delta is making more changes to their SDC policy.

Per this Flyertalk thread, there were rumors that Delta was making more changes to their Same Day Confirm policy, so I reached out to my official Delta rep, who confirmed that you can no longer Same Day Confirm from a connecting flight to a non-stop flight. This is a huge negative; Delta’s SDC rules are already extremely limited, and this just adds another obstacle.

As a reminder, Delta Gold, Platinum and Diamond Medallion members can Same Day Confirm for no charge. If the same fare class isn’t available on the flight you want, you’ll be forced to use their Same Day Standby option, in which case you’ll only be confirmed at the gate if there’s a seat available.

The good news is that you can still Same Day Confirm from a non-stop to a connecting flight to earn more miles. One of the main reasons I think they did this was to protect their premium Fist Class Transcontinental routes such as JFK-LAX/SFO/SEA. Previously, you could book New York (JFK) to Los Angeles (LAX) via Salt Lake (SLC) and then switch to the direct New York (JFK)- Los Angeles (LAX) in the BusinessElite cabin, but this latest change nixes that option.

You will no longer be able to SDC from a non-stop to a connecting flight.

You will no longer be able to SDC from a non-stop to a connecting flight.

By comparison, American charges $75 for a confirmed change for everyone regardless of elite status level. The alternate flights must be for the same itinerary. Your flight change can be confirmed within 24 hours of departure of the desired flight.

As for United, SDC’s are Free for 1k, Platinum and Gold, or $75 for non-elite/Silver. The same-day flight change option is available within a full 24 hours before your originally scheduled flight, and the requested flight can be in any fare class and depart within 24 hours from when the request is made. The only requirement is that changes must be made prior to your original scheduled flight.

Hat Tip: Flyertalk

What do you think of the latest changes to Delta’s Same Day Confirm policy? Will they change the way you travel?

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Russ Hearn

    AA’s SDC is 24 hours, not 12 as per https://www.aa.com/i18n/utility/sameDayTravel.jsp. Also of note you can see the availability for this via expertflyer and/or aa.com within your booking.

  • imagine002

    I feel a little dumb: I have no idea what same-day confirmed changes are vs the regular fees you would pay for changing a ticket more than 24 hours ahead of time.

  • Dov

    AA same day change is subject to E class as @Russ Hearn said could be seen on award and upgrade availability toll in Expert Flyer

    Also UA requires Same as ticketed fare class to be available for SDC

  • Jason

    I like the change. I pay a premium to fly nonstop; I hate when some elite shows up on el cheapo ticket and wants to get on the flight I paid more to fly on. You want a premium experience, pay for it. Tired of all the whinning

  • CVG_Traveler

    It just re-affirms my decision to write them off (and they have made it easier by making CVG a skeleton hub). This doesn’t make any sense to me…if it is 3 hours before the nonstop takes off and there are open seats that are unlikely to be sold at the last minute, what is the harm of moving a loyal traveler from the connecting itinerary to the non-stop? Because then DL has the chance of booking revenue for the 2 seats that were on the connecting route (or even avoiding bumping someone if the connecting flights were full).

  • mike murphy

    Please don’t blog about this or you will kill the deal.

  • marcel

    Your take on United seems to be in error from what agents say, if your fare class is unavailable you can SDC but have to pay fare difference which is often prohibitive. I have Platinum status and it doesn’t help if fare class is different.

  • Mike

    AA SDC does not require the same itinerary if you call up. It does if you do it on the website.

  • http://www.comediandan.com/ Dan Nainan

    Too bad you didn’t write this on a device that was connected to the Internet.

  • alaskanjackal

    Yup, the article’s wrong about UA’s SDC policy.

    That said, if there are open seats on the flight, UA tends to open up all fare classes about 3-4 hours before departure, so if you’re on a low fare class and you are flexible, you can usually find alternate flights that will work. I’ve had great success SDCing on UA, even on bottom-of-the-barrell N fares. I love opening up the “Alternate Flights” link when checking in and seeing anywhere from 3 to 20 options to change to, depending on the city pair and flight loads, of course.

    UA’s SDC policy was actually one of the key things that made me choose UA over other carriers when I moved out of Alaska and had my choice of other carriers to jump ship to. I hope they leave it well enough alone–it works beautifully now.

  • imagine002

    Before I made my comment I searched and think I get it, but was hoping for a one-sentence synopsis from a friendly commenter. But thanks for snark instead.

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