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Flight Review: Emirates First Class A380 Dubai-New York JFK

by on January 9, 2014 · 35 comments

in Emirates, Trip Reports

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Flying on the Emirates A380 in first class is somewhat of the holy grail of award ticket redemptions. Emirates is known for over-the-top amenities and service and for many years their awards were hard to get – only partnering up with a handful of airlines since they aren’t in a global alliance. Within the past year, however, things have gotten much easier with their partnerships with Alaska Airlines and American Express. Read my earlier post today on how I leveraged my SPG points and purchased Alaska Airlines miles cheaply to book my dream Emirates First Class award.

For the final leg of my recent “Around the World” trip to the Maldives, India and Dubai, I traveled home in style in Emirates First Class on the A380 from Dubai to New York JFK. I realize this post is getting out of order, but a lot of readers have been writing in to ask about my review, so I wanted to get it up, and then I’ll backtrack to cover the rest of my experiences and hotels in the Maldives and India.

My End Goal: Emirates First Class

As I mentioned in an earlier post today, I actually got my Emirates award ticket through a mixture of purchasing Alaska Mileage Plan miles through the airline’s “Fly & Buy” feature as well as transferring in a few SPG points. I ended up with enough miles for a first class award aboard Emirates from Mumbai to JFK (90,000 per the chart below).

Alaska Emirates Chart
If I had bought the entire 90,000 miles I needed for a one-way first class award on Emirates from India to North America East, it would have cost me $1,838.25. For comparison’s sake, I priced out a one-way ticket from Mumbai to JFK one-way in first class on Emirates at the end of January and it would cost $4,196.

Screen shot 2014-01-07 at 12.59.54 PM

By spending $1,838 on miles, I saved myself nearly $2,358 in airfare in this example. Now that’s not a small amount of cash I spent, but compared to what this ticket would normally cost me, it was still a bargain, especially considering that the mileage requirement is the same whether you’re flying from North America to the Middle East or to India, so you are essentially getting two awards for the price of one if you build in a Dubai stopover, as I did.

Emirates receipt

The flight cost of 90,000 Alaska miles and $57.47.

To me, this only makes sense if you want to fly Emirates first or business class since you’re still paying a pretty penny for these miles and the high prices of first and business class fares might just justify the expense for you if you’re willing to spend a couple thousand dollars for a ticket in the $10,000 range.

The Lounge

Well, my plan went off without a hitch – I bought the miles, scored an award ticket (there were a ton of different options- I was shocked at how much Emirates availability there was about 1 month before departure) and prepared to spend 14 hours of bliss flying from Dubai to JFK in Emirates’ famous First Class Private Suite.

First, though I spent a day trekking around Dubai and seeing the sights since my flight out wasn’t until 2:25am. Even so, my friend and I got back to the airport around 11pm and headed to the First Class Lounge.

The lounge was pretty huge and had several separate areas including a Main Dining Area, a children’s play room, a wine cellar called Le Clos, an area of meeting rooms, a child care center, shoe shining, a smoking area and the Timeless Spa.

The lounge had lots of distinct areas.

The lounge had lots of distinct areas.

But despite that, I actually found it wasn’t that impressive. The food buffet was just meh, though you could order sit-down meal service, similar to the British Airways Concorde Lounge.

The buffet spread was pretty paltry.

The buffet spread was pretty paltry.

I ended up eating a few bites of sushi and that was it – I wanted to save room for on-board caviar after all!

The sushi was okay.

The sushi was okay.

About two hours before departure, I decided to take a quick shower and refresh – especially because we’d been running around out in the heat all day.

The lounge's shower suites were very nice.

The lounge’s shower suites were very nice.

Finally, it was time to board, and I couldn’t wait to get aboard the A380 and find my seat. The first class lounge has its own boarding gates so you don’t have to mix with other passengers and jockey for a spot in the scrum that is airplane boarding. This makes boarding incredibly seamless:

The Plane

I was sat in seat F in the upper deck.

My window seat in first class.

The first class cabin aboard the Emirates A380 is at the front of the top deck with 14 seats configured in a 1 x 2 x 1 configuration, though slightly staggered, so you’re not looking directly into anyone else’s suite. For the DXB-JFK flight, I was seated in a K seat, which is along the left side of the plane and is super private.

Middle seats.

Middle seats.

These seats are actually semi-closed-off suites with a sliding door and a huge gray leather reclining chair that stretches out into a lie-flat bed with a length of 78 inches, pitch of 86 inches, and width of 23 inches. The only issue I had was that storage space was limited and I had to shift around my bags whenever moving the seat into the bed position, because it basically slices away all of your under seat legroom and there are no overhead bins! Still, it was a nice semi-private space, but the whole “suite” was much less spacious than I thought it would be.

Upper Class Configuration

Upper Class is in a 1-2-1 configuration.

Each seat is fitted with a personal TV featuring Audio Visual on Demand (AVOD) via Emirates’ ICE entertainment system. It has over 1,500 channels of TV, movies, games and music and is controlled by a seat-side tablet remote, which I thought was really cool, though it wasn’t actually very easy to operate and was a bit wonky.

 

A pre-departure drink of champagne always goes down well.

A pre-departure drink of champagne always goes down well – especially when its Dom Perignon!

There is a 110v AC power port and USB port in First Class, along with WiFi by OnAir (which did not work on my flight unfortunately). You can stay connected with satellite phones, email and SMS at the seat – or message other passengers elsewhere on the plane.

In front of the TV is a kind of table with a little reading lamp, a lighted vanity that contained the amenity kit products including Temple Spa face and body balm, aching feet balm, dry shower gel and scented soothing sniff boxes.

The table also contained a little drawer that held a stationery box with Emirates First Class letterhead, envelopes and a pen – you know, if you want to write your friends from the flight.

Cheers! A quick glass of champagne before taking off was just what I needed.

Testing out the window seat with a quick glass of champagne before taking off was just what I needed.

Along with the private set-up, the suite comes with a personal mini-bar (sans alcohol) that held various waters, juice and sodas including Perrier, Voss and Pepsi, and there was a little basket of snacks like chips and candy bars that you can graze on throughout the flight. The other nice little touch was an orchid in a little wall-mounted vase – it was just a hint of color, but it’s the small things that count!

Before I get to the flight experience, here’s a video I made of a tour throughout the entire aircraft – the A380 is like a flying village!

The Flight

I am a big proponent of pre-departure drinks as I think it gives you that added touch of opulence in first class, so I was very pleased to have a glass (or two) of 2003 Dom Perignon before taking off.

Before the flight, the attendants handed out amenity kits with your usual toothbrush, paste, ear plugs, etc.

Emirates Amenity KitAs well as a special Bulgari amenity kit with lotion and eau de toilette.

The Bulgari amenities.

The Bulgari amenities.

Before we took off, the cabin lights were dimmed and everything was quiet.

The upper deck is separated from Economy and Business Class by a staircase.

The upper deck front staircase.

If you want to sleep – like I definitely did after a week of exploring India (including crashing a wedding in Goa)- the stewards make up your fully-flat bed and mattress for you when you are ready. But before that, I definitely wanted to have a little bite to eat to tide me over, so I started with the airline’s signature caviar course, which was delicious, and the perfect accompaniment to the Dom.

Emirates Caviar[3]

As with everything else, Emirates prides itself on its fine dining and the meal options are both varied and delicious. With appetizers including Iranian caviar, Arabic mezze and smoked tangerine chicken; main courses of smoked tangerine chicken, glazed duck breast, or aubergine (aka eggplant) lasagne; and desserts including banana pudding and chocolate cheesecake – you are definitely spoiled for choice.

Emirates Starter

A light starter of fruit.

However, after a week of heavy food and sociable dinners in India, I was happy to stick to the lighter choices so had a starter of fresh fruit, with some rolls.

Cheese

The cheese selection was impressive.

I am sucker for a good cheese plate, and this did not disappoint. There was a wide range of international cheeses including Brie and Cheddar, along with olives, crackers and more wholewheat bread. All the meals are served on bone china tableware, on tray tables laid with fine linen, and come with a choice of cocktails, champagne, and vintage wines (except on flights to Saudi Arabia) or specialty tea.

The white wine list was pretty impressive.

The white wine list was pretty impressive.

The wine list was also pretty impressive – they had four whites alone including a white Bordeaux, a Sancerre and chardonnays from Australia and California. On the reds, there was a Chateau Cos d’Estournel 2000 Bordeaux along with a Sonoma Coast Pinot Noir, Aninori Solaia Toscano and a Malbec-Cabernet blend from Mendoza.

The red wine list had choices from all over the world.

The red wine list had choices from all over the world.

Rather than having set meal times, the dine-on-demand meal service allows you to order from an a la carte menu any time you want. There is also a first class Social Area or onboard lounge, where you can enjoy cocktails and appetizers with fellow passengers – though in reality the business class passengers are welcome here too, so it’s not really a first class exclusive amenity.

Before too long, I was ready to fall asleep, so I asked the flight attendants to make up my bed.

Even I fit in the bed!

Even I fit in the bed!

And I fell asleep watching American Horror Story: Coven on my laptop.

Emirates Bed Doors Closed Watching AHSNot before closing my doors, though, which I made a  video of so you can see how it works:

Even though I was close to the bar area, the doors close tightly to shut out any noise or distractions.

The Shower

Needless to say, my favorite part of the flight was being able to shower at 40,000 feet – twice, since my first shower right after takeoff was thwarted midway by some pretty decent turbulence! Luckily I was able to change and get back to my seat as soon as the captain made the announcement that everyone (including flight attendants) needed to return to their seats.

When I woke up about 8 hours later, I wanted to freshen up, so I asked about a shower. When flights are full, the flight attendants make a list of who wants showers and pre-assign times, but the plane wasn’t too busy, so I could just go when I wanted.

Emirates Shower

One of the best perks of the First Class experience is the shower spa.

The pride of the A380 are the aircraft’s two Shower Spas, which allow you to really refresh mid-air. The state-of-the-art shower system is just like you would expect in a yacht, with a classic walnut and marble design, towels and a signature Timeless Spa shower kit for every passenger.
The Shower Spa attendant makes up the bathroom for you – including turning on the heated floors and putting out fresh towels – and primes the water system (you get a 5 minute shot of water and you can turn the showerhead on and off, though if you go over, they’ll monitor it and turn it on again for you). Here’s a quick Instavid I made of the bathroom.

And here’s a more extensive tour of the blinged-out bathroom and all its amenities:

Feeling much better, I started to get hungry, so I started breakfast with some green tea and a bowl of muesli.

BreakfastThen I chose the Indian breakfast option for my main course.

Emirates Indian BreakfastWhich included tasty samosas and yellow lentil stew.

All in all, even after a 14-hour flight, I landed in New York feeling relaxed, well-rested and even clean, and would definitely recommend Emirates First Class to anyone. I can’t wait to fly them again!

Fortunately there are plenty of opportunities, as the A380 flies 20 different routes around the world, including Dubai to Los Angeles, New York, London and Sydney, and can you see the full schedule here. Of course, long-haul routes tickets will cost you well north of $10,000, but Emirates operates the aircraft on a few little-known short-haul routes in its network as well, such as Auckland-Sydney, costing around $2,000 return or Colombo, Sri Lanka to Male, Maldives for ~$500, and Bankgok-Hong Kong for about $700 each way.

Alaska Airlines has decently priced Emirates redemptions, as well as JAL – both of which are transfer partners of Starwood Preferred Guest. Korean Air is also a partner of Emirates and a 1:1 transfer partner with Chase Ultimate Rewards, the points program of the Sapphire Preferred and Ink Bold cards, while Emirates itself is a new transfer partner of Amex Membership Rewards.

For more information on Emirates, read my previous posts below:

Top 10 Airline Products I Can’t Wait To Fly

Emirates Series: Comparing Transfer Partners

Top 13 Ways To Get To The Maldives On Miles And Points

Emirates Skywards Partner Earning And Redemptions

Emirate Series: Elite Status

Emirate Series: Award Chart Sweet Spots

Emirates Series: Using Miles To Upgrade

Emirates Added As The Newest American Express Membership Rewards Airline Transfer Partner

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • jmw2323

    Love it that they actually serve aged bordeaux (2000 Cos D). Is there any other airline storing wine this long? Reds definitely more impressive than the whites.

  • Dieuwer

    What is business class like on this flight?

  • Todd

    Loved the “tour” video. How many were seated in F?

  • Ivan M.

    I’m sure it’s comfortable, and I’m sure they treat you well, but this is way too gaudy for my taste

  • Tgr0ss

    Just a heads up, under your ‘The Lounge’ section, the Emirates first class cabin link has an extra ‘http’ on the end of the link(after the .aspx), in turn breaking it ;x

  • HR

    Is it bad taste to take all the amenities with you after the flight?

  • thepointsguy

    Absolutely not! I always take them and use them when I’m not flying in F or if I run out of toothpaste on the road

  • thepointsguy

    Thanks- will fix!

  • thepointsguy

    It is definitely over the top.. but once on-board the service isn’t ridiculous- simply attentive and the seat/bed is very comfortable.

  • thepointsguy

    It was full, save for 1 or 2 empty seats

  • Tony Mazer

    Brian!! Were you watching “Precious based on the novel Push by Sapphire”??

  • Darth Chocolate

    Nice report. However, I have a slight peeve with folks who complain loudly about “devaluations”.
    You say you needed 90K miles for a one-way First-Class ticket. Using your imputed “value” of miles, that is somewhere between $450 to $900 bucks for an extraordinary experience.
    For those who call them “SkyPesos”, you people need to get a grip. My company is sending me from IAH to CDG in business class (D) on a non-stop Delta-marketed Air France flight. The ticket was over $7,000. The award would have been 162,500 SkyMiles. That is an imputed value of 4.3 cents/mile.
    So, the net value is somewhat higher than some of the complainers would have you believe.

  • TSH

    Wow, I think you’ve just ruined my flying experience for life. I’m planning a little trip using alaska miles to the maldives as well!

  • Jill

    How do you search award availability on Emirates? Do they generally have multiple seats available in F?

  • rubu

    Quick Q. I am doing BOM to JFK towards the end of the year and wondering how I could stay in DXB for 2 days or so. Because there isn’t away to have a lag in Alaskan website when I do segment BOM to DXB (results 0) but when I do BOM to JFK I see multiple results connecting BOM to DXB and DXB to JFK on the same day. Any trick? on your arsenal here? Appreciate the help

  • http://www.comediandan.com/ Dan Nainan

    If you don’t like it, then don’t buy a ticket. Problem solved.

  • shay peleg

    Well if you are smart the award would have been 100k or soon 125k

  • Steve

    Looks incredible! And thanks for mentioning how they fly a few routes not involving Dubai such as SYD-AKL. I’m looking to use my United miles for an Australia/NZ/Asia trip before the devaluation and ultimately will need a flight between NZ and Australia. Flying on the A380 (even in economy) looks to be a good option and not that much more cost wise compared to other carriers …so thank you!

  • Yhd

    ek flies an a380 from cmb to mle? Where do you see that? Also, are you sure K is on the left side of the aircraft as you state?

  • Rick

    I think it’s MLE to CMB as part of a triangle route DXB – MLE – CMB – DXB.

  • Rick

    Sorry…missed the part about A380. It was a B777 when I flew the route.

  • Darth Chocolate

    Well, if you were smart, perhaps you would have got the point. That is, for international flights, the FF miles are one HELL of a deal, even if you have to pay some fees. But what can one expect when the only way you probably get miles is through a credit card.

  • Alix

    Have you flown SQ suites? I can’t believe how any airline could beat SQ’s product…

  • MYRflyer

    Brian thanks for the videos & review. Also, we never got a pic of your friend Alexandra!

  • MYRflyer

    Nevermind, I think she is the beautiful blonde next to you at the sharon stone dinner on instagram.

  • ROb

    How were you able to get around booking a round trip on points?

  • thepointsguy

    Alaska allows one way redemptions

  • thepointsguy

    Yep :-)

  • Haseeb

    Bad experience. Will not be flying Emirates again

    If there was a way to rate ZERO stars instead of one, I give them minus 10.

    I was stranded in Dubai for over 48 hours with my family and kids. They were suppose to give me a hotel if my stay was more than 7 hours, I confirmed everything on the phone. But when i got there, they made me stay in the lobby with my kids.

    I wish i never choose emirates.

    Emirates Suck

  • matthewsf

    Brian, just curious but what kind of advance notice and/or communication did you have to provide to board early (to an empty plane) and to film the visit? Did you say you were media? Travel blogger? Just a frequent flyer travelling on first class? I would think they would be hesitant to the average ‘joe’ walking around the plane filming a tour..but you definitely got some sort of clearance since you got on board early. thanks

  • Sachin Sohal

    I am trying to figure some stuff out (and I plan on making some calls too, but) Just a quick question, and ill try to keep it simple, – could I transfer 90k Amex MR points to a new Emirates Account that I would open up and not have to pay anything other than airline fees and taxes?

    I am planning an India trip in December and I would love to fly this route back home.

    Thanks again for any insight.

  • JEss

    Awesome, hope one day I can fly like that. Thanks for your blog, I am learning a lot.

  • CheyJey

    I am flying AMS-DXB-LAX First Class A380 on Emirates in a couple of weeks and saw that they have a limo service available for pick up and drop off. I was shocked that it seems to be included for even those of us who book using award tickets. Did you use it?

  • CheyJey

    I am flying Emirates First using award miles this week and have booked the car service. Did you use this?

  • CheyJey

    Did you use the limo service?

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