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In case you missed it, Chase announced in early November that it would start issuing contactless credit cards starting later this year. While this card technology has become commonplace internationally, Chase is one of the first major US credit card issuers to embrace the technology. And it’s doing so in a big way by transitioning all credit cards to finally have the ability to make contactless payments.

Shortly after the announcement, cardholders reported that Chase customer service representatives said that customers would be able to request contactless cards starting November 15. Unfortunately, that’s not the case. I called Chase on a few of my cards to request a new contactless credit card, and I received a universal response: there’s no way to request a contactless card. Instead, the roll out is being done automatically and gradually by card type.

That said, it seems that November 15 was still a significant date, as that was when the first batch of cards were processed. I received an email on Thursday to “watch your mail this holiday season for your new contactless Iberia Visa Signature card!”

According to the Chase representative I spoke with about my Iberia Plus Credit Card, this is one of the first card types to be transitioned — although the agent could only say that the new contactless card will arrive “sometime in the fourth quarter.”

According to the Chase Contactless personal credit card website, the following cards will be transitioned in “December 2018”:

The Chase Sapphire Reserve customer service representative who I spoke with said that all Sapphire cards wouldn’t be transitioned until sometime in 2019. And the representative confirmed that there’s no way of requesting a contactless card before then. Any new cards sent before the transition will not be contactless-enabled.

Same Account Number, Different Card Details: According to the Chase customer service representatives I spoke with, the new contactless cards will have the same account number, but the new card will have a different expiration date and a different three-digit CVV code. This means that cardholders with reoccurring bill payments will need to update their information with merchants.

Know before you go.

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