Video: Delta Addresses T-Pain’s Twitter Gripe by Blasting ‘Buy U A Drank’ as He Deplanes
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
For all the flak that airlines receive for not addressing valid complaints via social media, it’s refreshing to see an interaction that not only shows the human side of a corporate Twitter account, but one that turns a deplaning process into a dance party.
A few weeks back, rapper T-Pain — who happens to be a Million Miler on Delta Air Lines — tweeted an introspective thought on boarding songs. Put simply, he posited that Delta should consider a deeper bench of boarding tunes, as to not totally burn out frequent flyers with the same chord progressions. Crucially, he concluded the tweet with an acknowledgment of appreciation.
Delta’s social team concocted a response that will no doubt be framed and used in future Corporate Social Media 101 university lectures, affirming that while more upbeat jams would indeed make the boarding process less monotonous, it would likely impact Delta’s impressive on-time performance metric.
By all accounts, this would’ve been a win all the way around had the story concluded right then and there. But, lucky for us, there’s more.
This past Saturday, as Delta’s first Airbus A220 was cruising above Quebec for its first test flight, T-Pain was preparing to deplane a Delta flight from Los Angeles (LAX) to Atlanta (ATL). Lo and behold, one of his biggest hits was pumping over the speakers. A fellow passenger asked T-Pain to briefly remove his headphones, and when he did, he lit up after realizing that “Buy U A Drank” was chosen as the deplaning tune. Needless to say, T-Pain was pleasantly surprised, and gave Delta a shout on his Instagram page as the onboard flight crew boogied down.
We’re guessing his airline loyalty won’t be swayed as he heads for two million miles.
H/T: USA Today
Featured image courtesy of T-Pain.
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,650
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.