“We are deeply sorry for this tragic accident, and have worked with the Robledo family to reach a resolution,” said Charles Hobart, a spokesperson for United. Both the airline and the owners of Kokito, the 10-month-old French bulldog puppy, are keeping the agreement terms confidential.
The Robledo family originally planned to sue United after a flight attendant insisted they put the dog in the overhead bin, and the incident also led district attorneys in New York and Texas to consider criminal charges of animal cruelty against the airline.
The puppy’s death is just one of several pet-related mishaps for United Airlines this year, which have included a dog that was mistakenly sent to Japan being returned home via private charter. In response, United has implemented stringent changes to its once-generous pet transportation policies, including issuing brightly colored bag tags on pet carriers.
Featured photo by Nick Herasimenka via Unsplash.
Know before you go.
News and deals straight to your inbox every day.
NEW INCREASED OFFER: 60,000 Points
TPG'S BONUS VALUATION: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- No foreign transaction fees
- 1:1 point transfer to leading airline and hotel loyalty programs
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards