This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.


Update 9/7/18: Full meal service may not be available for “a week or so,” according to an updated statement from United:

“Meal options on select domestic flights out of our hub in Newark will be limited due to maintenance that is being performed at our Newark kitchen facility. Our customers have come to expect high quality food on our flights. Many of our customers will not be affected, and our popular buy on board products will continue to be available. We are reaching out to customers ahead of their flights to apologize and to provide compensation to help minimize the inconvenience. Our team is working to complete the work on our kitchen and we plan to resume meal service within the next week or so.”

Some potentially not-so-great news for United passengers flying from Newark (EWR) this weekend. As confirmed by the airline, refrigerators at the carrier’s catering facility (which I visited in 2015) are currently undergoing repairs — as a result, hot meal service will not be available on some flights.

A United spokesperson clarified that international flights are being prioritized — while customers traveling in Polaris business class shouldn’t be impacted at all, domestic flyers will have to settle for snack boxes on some flights.

Customers will need to settle for packaged snacks on some flights. Photo by Zach Honig.

The airline is emailing affected customers in advance, so keep an eye on your inbox:

“Due to maintenance work being done in our kitchen, the food options on your flight may be limited or unavailable. Snack boxes will be provided in place of our usual meal offerings, and our Newark team will offer you a voucher should you prefer to purchase your own meal prior to boarding.”

The message also outlines compensation options — in the case of one TPG reader, a Premier 1K member, the airline was proactively offering either a $100 electronic travel certificate or 5,000 miles.

This traveler was booked in first class on a dinner flight to Las Vegas (LAS) — compensation options may vary depending on elite status level and route. We value United miles at 1.4 cents apiece, so in theory the travel voucher is a better option, however they can only be applied to flights operated by United, and need to be redeemed within one year.

A refrigeration fix is apparently underway, so hopefully it shouldn’t be long before full meal service returns to EWR. In the meantime, I recommend taking United up on its offer for a meal voucher, and redeem it at Classified in Terminal C — assuming you’re able to get a reservation.

Know before you go.

News and deals straight to your inbox every day.

The best beginner points and miles card out there.
Chase Sapphire Preferred® Card

NEW INCREASED OFFER: 60,000 points! With great travel benefits, 2x points on travel & dining and a 60,000 point sign up bonus worth up to $1,200 in value, the Chase Sapphire Preferred is a great card for those looking to get into the points and miles game. Here are the top 5 reasons it should be in your wallet, or read our definitive review for more details.

Apply Now
More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
  • 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
  • No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards
Intro APR on Purchases
Regular APR
18.24% - 25.24% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.