United will start asking for contact info in latest anti-coronavirus measure
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
United Airlines is one-upping Delta in its latest anti-coronavirus measure.
The Chicago-based carrier announced Wednesday that it will begin phasing in a comprehensive contact-tracing initiative, aimed to help curb the spread of the COVID-19 after an infected flyer takes to the skies and possibly spreads the virus.
As part of the program, United is partnering with the Center for Disease Control (CDC) to provide the agency with real-time contact information for flyers. If a positive case is tracked to a flight, the CDC, along with local health authorities, can then follow up with other passengers seated near the infected patient to provide further instructions, such as a possible quarantine or testing requirement.
United stresses that this program is completely voluntary, but you will be asked for your information at multiple points before departure, including when checking in on the mobile app, at united.com and at the airport.
Stay up-to-date on airline and aviation news by signing up for our brand-new aviation newsletter.
If you agree to provide your information, you’ll be asked for:
- An email address
- Phone number at your final destination
- Address at your final destination
Beginning this week, United’s contact-tracing efforts will start with all international flights bound for the U.S. In the coming weeks, the airline will phase in both domestic and outbound international departures.
On Monday, Dec. 15, Delta became the first U.S. carrier to launch such an initiative. However, the Atlanta-based carrier has so far limited the data collection to inbound international flights, with no news yet on whether it will expand to include domestic and/or international departures.
As such, United’s program is poised to become even more comprehensive than Delta’s. “Initiatives like testing and contact tracing will play a significant role in slowing the spread of COVID-19 until a vaccine is widely available,” said United’s chief customer officer Toby Enqvist.
It remains to be seen what percentage of customers will share their information. Without a critical mass, this initiative isn’t nearly as significant in curbing the spread of the coronavirus.
Either way, with the second wave of COVID-19 spreading rapidly across the nation, every last effort counts.
Featured photo by Zach Griff/The Points Guy
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,600
CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
- Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.