United will start asking for contact info in latest anti-coronavirus measure
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
United Airlines is one-upping Delta in its latest anti-coronavirus measure.
The Chicago-based carrier announced Wednesday that it will begin phasing in a comprehensive contact-tracing initiative, aimed to help curb the spread of the COVID-19 after an infected flyer takes to the skies and possibly spreads the virus.
As part of the program, United is partnering with the Center for Disease Control (CDC) to provide the agency with real-time contact information for flyers. If a positive case is tracked to a flight, the CDC, along with local health authorities, can then follow up with other passengers seated near the infected patient to provide further instructions, such as a possible quarantine or testing requirement.
United stresses that this program is completely voluntary, but you will be asked for your information at multiple points before departure, including when checking in on the mobile app, at united.com and at the airport.
Stay up-to-date on airline and aviation news by signing up for our brand-new aviation newsletter.
If you agree to provide your information, you’ll be asked for:
- An email address
- Phone number at your final destination
- Address at your final destination
Beginning this week, United’s contact-tracing efforts will start with all international flights bound for the U.S. In the coming weeks, the airline will phase in both domestic and outbound international departures.
On Monday, Dec. 15, Delta became the first U.S. carrier to launch such an initiative. However, the Atlanta-based carrier has so far limited the data collection to inbound international flights, with no news yet on whether it will expand to include domestic and/or international departures.
As such, United’s program is poised to become even more comprehensive than Delta’s. “Initiatives like testing and contact tracing will play a significant role in slowing the spread of COVID-19 until a vaccine is widely available,” said United’s chief customer officer Toby Enqvist.
It remains to be seen what percentage of customers will share their information. Without a critical mass, this initiative isn’t nearly as significant in curbing the spread of the coronavirus.
Either way, with the second wave of COVID-19 spreading rapidly across the nation, every last effort counts.
Featured photo by Zach Griff/The Points Guy
Welcome to The Points Guy!
Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in your first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
- Plus, earn up to $100 back in statement credits for eligible purchases at US restaurants with your card within the first 3 months of membership.
- Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees