All 6 United Polaris Lounges have officially reopened
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Editor’s note: This post has been updated with new information.
All six of United’s most exclusive airport lounges are now open once again.
The carrier re-opened its Polaris Lounge at the Los Angeles International Airport (LAX) on Wednesday, a United spokesperson told TPG. This 12,000-square-foot outpost originally opened in 2019, but closed shortly thereafter at the outset of the pandemic, along with United’s other Polaris Lounges.
United began reopening these business-class-only lounges along with its new location at Washington Dulles (IAD), which opened on Oct. 21. That was followed by reopening the lounges at Newark (EWR), Houston (IAH), Chicago (ORD) and San Francisco (SFO).
For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.
Polaris Lounges are United’s exclusive airport hideaways reserved for business-class flyers traveling on long-haul flights. They feature a la carte dining, a premium liquor selection, marble-clad shower suites and additional bespoke amenities, like nap rooms and phone booths.
The airline shuttered its business-class-only Polaris Lounge network when the pandemic’s onset nearly brought United’s global operation to a screeching halt.
Since then, demand for long-haul travel has slowly returned, as countries have eased entry restrictions and vaccine distribution has accelerated globally, with the U.S. reopening to global travelers on Nov. 8.
United isn’t the only U.S. airline to operate an exclusive business-class lounge network. American Airlines has Flagship Lounges, which operate similarly to United’s Polaris Lounges.
American beat United to the punch with its reopening plans, having started to welcome premium passengers once again in New York-JFK and Miami in September.
That said, United is now beating American in the race to reopen the entire network, as all of the Polaris Lounges are now open. Meanwhile, American still has one Flagship Lounge (in Chicago O’Hare) that’s yet to reopen.
Additional reporting by Ethan Klapper.
Featured photo by Zach Griff/The Points Guy.
Welcome to The Points Guy!
Receive 1 Free Night Award every year after your Card account anniversary. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in the Marriott Bonvoy program.
- Limited Time Offer: Earn 125,000 Marriott Bonvoy Bonus Points after spending $5,000 in purchases on your new Card in your first 3 months of Card Membership. Offer expires 8/31/22.
- 6x points at hotels participating in the Marriott Bonvoy™ program.
- 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping.
- 2x points on all other eligible purchases.
- Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Terms and Conditions Apply.
- Receive 1 Free Night Award every year after your Card renewal month. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at a participating hotel. Certain hotels have resort fees.
- Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card.
- Terms apply.
- See Rates & Fees