Southwest Switches Safety Cards to Alleviate MAX Confusion

Jul 10, 2019

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Southwest Airlines, known in part for its all-737 fleet, has had to start distinguishing between the variants of the Boeing workhorses it operates.

Until recently, the carrier used a single seat-back safety card for its 737-800s and 737 MAX 8s that listed both aircraft types on the cover.

Now, following two fatal crashes and the subsequent worldwide grounding of the Boeing’s 737 MAX, the airline has updated its safety pamphlets to only display the specific kind of plane on which they were placed. With the change, passengers flying on Southwest’s 737-800s will no longer see “737 MAX8” listed on the safety card.

Southwest confirmed the change, which was first reported by USA Today.

“We updated our safety cards in mid-May to alleviate any confusion from customers so they know exactly what aircraft type they are on,” Southwest spokesman Chris Mainz said in a statement to TPG. “We aren’t currently flying the MAX as they remain grounded.


Featured photo by Patrick T. Fallon for The Points Guy.


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