Tour United’s SFO Polaris Lounge With CEO Oscar Munoz

Apr 28, 2018

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San Francisco’s United Polaris Lounge has been a (very) long time coming. The carrier’s first — and, until now, only — location opened at Chicago O’Hare (ORD) in December 2016, and at the time, United was expecting to open its lounges in Houston (IAH), Newark (EWR) and San Francisco (SFO) by the middle of 2017. Obviously that didn’t happen.

Airline execs seem to recognize the importance of following through on United’s new rollout commitments, though, so I’m hopeful that the remaining lounges will proceed on schedule. Fortunately, all of the locations mentioned above — plus Los Angeles (LAX) — are now on track to open their doors in 2018, with the Newark Polaris Lounge currently on deck, with an “early June” target.

The SFO lounge, meanwhile, will open to customers this Monday, April 30, and is accessible to a handful of MileagePlus members today. We got a sneak peek on Wednesday, though, with United CEO Oscar Munoz walking us through the new space. At 28,120 square feet, it really is impressive, as you can clearly see in the video tour above.

For more on recent Polaris developments, see:

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