Passenger Urinates on Plane Seat After Harassing Fellow Travelers
Frontier passenger Emma Kerbstdat recently filed a police report and airline complaint after an unruly passenger in her row urinated on a plane seat after harassing two other passengers.
According to Kerbstdat and other travelers on a flight from Denver (DEN) to Charleston (CHS), the man was moved to the new row of seats after complaints from other passengers near his previous seat. The male passenger allegedly inappropriately touched a sleeping female passenger, and asked another female traveler about her sex life and her marriage.
Kerbstdat said the flight attendant moved the man up to an empty row of seats across the aisle from Kerbstdat, then warned her about his previous actions. After the flight attendant asked Kerbstdat to monitor the other passenger's behavior, she photographed the passenger as he urinated on the seat in front.
WARNING: Graphic image
According to Kerbstdat, the man was arrested when the plane arrived in Charleston about 30 minutes after the last incident, where she and two other passengers both filed statements for local law enforcement.
Kerbstdat said she was dissatisfied with how the airline handled the situation, both in the air and after the flight, saying that Frontier offered her an outdated complaint card with disconnected phone numbers for follow-up. And when she reached out to a booking agent, Kerbstdat said she was offered a refund for checked baggage fees and a $200 voucher.
A spokesperson for Frontier Airlines told TPG: “Frontier has zero tolerance for behavior that affects the safety of our passengers and crew. We are supporting authorities in their investigation.”
Mid-air misconduct is nothing new. A recent survey revealed that nearly 70% of flight attendants have experienced harassment on the job. Randi Zuckerberg publicly spoke out against a fellow traveler who harassed her in 2017, and Allison Dvaladze is suing Delta for its "anemic response" after a passenger physically molested her in 2016. Alaska pilot Betty Pina is suing the airline for continuing to retain a fellow employee who allegedly drugged and raped her.