This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

Romantic gestures can sweep you off your feet. Unfortunately this one swept a Swiss woman off her flight — and probably cost her a few points and miles, too.

A Swiss man of Thai descent bought airline tickets for himself and his female travel companion from Zurich (ZRH) to Japan (FUK) via Helsinki (HEL). Trying to be affectionate, the man included a romantic message on his companion’s reservation. In between her first and last name, he added the Thai word “duang” — the equivalent to “sweetheart” in English — The Local reports.

Because the name on her ticket obviously didn’t match the one on her passport, the woman was denied from check-in (and the romantic gesture backfired). The woman, identified as Maria Meier, was forced to buy a completely new ticket for the following day, Swiss newspaper Tages Anzeiger reported.

The couple was traveling with two other flyers at the time, and unfortunately they were delayed at the gate because of the incident and also missed their connecting flight to Helsinki (HEL). As a result, the two other passengers were also forced to rebook new tickets to Japan. Following the dramatic series of events, Marie reportedly fainted at the ticket counter, according to Tages Anzeiger. After assistance from medical staff, the woman was cleared to fly the following day.  

Recently, a Thai Airways passenger was charged an extra fee at the airline’s check-in counter for having a last name that was too long to fit in the online booking platform. Although the airline reimbursed the customer for the fee, it is important to note airline policy for name changes. Airlines recommend using your full name as it appears on your government-issued photo ID when booking a flight. Ultimately, inputting your complete name as displayed on your travel documents is far easier (and less expensive) than having to rebook or update your ticket.

Featured photo by FatCamera/Getty Images.

H/T: The Local

The best beginner points and miles card out there.
Chase Sapphire Preferred® Card

With great travel benefits, 2x points on travel & dining and a 50,000 point sign up bonus, the Chase Sapphire Preferred is a great card for those looking to get into the points and miles game. Here are the top 5 reasons it should be in your wallet, or read our definitive review for more details.

Apply Now
More Things to Know
  • Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $625 toward travel when you redeem through Chase Ultimate Rewards®
  • Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
  • 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 50,000 points are worth $625 toward travel
  • No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards
Intro APR on Purchases
N/A
Regular APR
17.99% - 24.99% Variable
Annual Fee
$0 Intro for the First Year, then $95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.