A Romantic Gesture Gone Wrong Gets Woman Denied From Her Flight
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Romantic gestures can sweep you off your feet. Unfortunately this one swept a Swiss woman off her flight — and probably cost her a few points and miles, too.
A Swiss man of Thai descent bought airline tickets for himself and his female travel companion from Zurich (ZRH) to Japan (FUK) via Helsinki (HEL). Trying to be affectionate, the man included a romantic message on his companion’s reservation. In between her first and last name, he added the Thai word “duang” — the equivalent to “sweetheart” in English — The Local reports.
Because the name on her ticket obviously didn’t match the one on her passport, the woman was denied from check-in (and the romantic gesture backfired). The woman, identified as Maria Meier, was forced to buy a completely new ticket for the following day, Swiss newspaper Tages Anzeiger reported.
The couple was traveling with two other flyers at the time, and unfortunately they were delayed at the gate because of the incident and also missed their connecting flight to Helsinki (HEL). As a result, the two other passengers were also forced to rebook new tickets to Japan. Following the dramatic series of events, Marie reportedly fainted at the ticket counter, according to Tages Anzeiger. After assistance from medical staff, the woman was cleared to fly the following day.
Recently, a Thai Airways passenger was charged an extra fee at the airline’s check-in counter for having a last name that was too long to fit in the online booking platform. Although the airline reimbursed the customer for the fee, it is important to note airline policy for name changes. Airlines recommend using your full name as it appears on your government-issued photo ID when booking a flight. Ultimately, inputting your complete name as displayed on your travel documents is far easier (and less expensive) than having to rebook or update your ticket.
Featured photo by FatCamera/Getty Images.
H/T: The Local
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,650
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.