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Marriott Website Displaying New Award Rates (But Not Yet Bookable)

Aug. 18, 2018
5 min read
Marriott Website Displaying New Award Rates (But Not Yet Bookable)
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Update: The 60,000-point pricing detailed below is no longer available as of March 5, 2019. For details on Marriott redemption options, please visit How to Redeem Points With the Marriott Bonvoy Program.

Late yesterday, the SPG site went down as expected as Marriott and Starwood officially become one loyalty program as of today, August 18. Since many of us are very anxious to reprice or lock-in new reservations at properties where award rates are decreasing, we are keeping a very close eye on progress as the sites (hopefully) come back online today.

As of about 10am Eastern this morning things look pretty exciting if you have your eye on some top-tier St. Regis properties that are becoming more attainable on points through the rest of the year. While things seem to be happening in batches (so not all members see the same results on the website quite yet), I have spotted many very exciting properties pricing at the new award rates.

Update: Around 5pm Eastern, the Marriott website worked for a few moments and very temporarily allowed bookings at the new award rates for some customers. The site then went completely and totally down, which is how it remains as of 10pm Eastern.

Did you ever think you would see the day where the St. Regis Maldives prices at just 48,000 Marriott Rewards points per night on a five-night award stay? Yes, plus resort fees, plane transfers fees, etc., but this resort has cash rates of well over $1,000 per night, so using 48k - 60k Marriott points per night, currently valued at 0.8 cents each by TPG, is clearly the best plan. Until today, this resort was prohibitively expensive on points for 98% of us.

St. Regis Maldives displaying for 48,000 points per night on a five-night stay

The St. Regis Princeville on Kauai, St. Regis Deer Valley, St. Regis New York and other newly recategorized Marriott Category 7 top-tier properties are also displaying for me with availability on various dates at the new 60,000-point per night price. My spot-checks have not yet resulted in availability at the St. Regis Bora Bora, but I did not check every single date.

Below is availability this winter from the St. Regis Deer Valley, where you can decide between paying $1,312 per night (including taxes) or using 60,000 Marriott Rewards points.

The St. Regis Princeville on Kauai is displaying at 48,000 points per night on a five-night stay, which is a very positive change over the previous rate of up to 105,000 Marriott Rewards points per night.

If your family is lusting after big-city adventures more than an island-based exploration, note that the St. Regis New York can now be spotted for 60,000 Marriott Rewards points per night, or 48,000 points per night on a five-night stay.

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Why am I writing this post rather than spending the morning booking all of these hotels? Well, the new award rates now display for some people when searching on, but they are not actually bookable quite yet. When you click to book the property of your dreams, you will begin to transfer to the SPG site and then hit this screen that informs you that the systems are not yet fully operational.

Calling Marriott didn't get me any further down the booking process as the agents were not yet able to book properties over the phone using points. They did transfer me to SPG to have those reps try to book the SPG properties, but we were met with the same result of "close but not quiet yet."

Rumors are that Marriott is aiming to get award redemption availability back online by this afternoon, so we will keep a close watch on the status and update you when you can actually book these new award rates.

When peeking at the Marriott site be aware that the cash rates displayed on the first screen are not correct in all situations, so don't get too excited about lower-than-normal cash rates until you get to the actual booking screen. As an example, the Sheraton Maldives is not really $169 per night.

While we wait for things to fully become operational, here are some related articles to help pass the time.

And here are TPG's Senior Points & Miles Editors answering some of the most common questions about the new Marriott program:

Featured image by (Photo courtesy of St. Regis Princeville)

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