London Gatwick Drone Incident Cost EasyJet £15 Million
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
In what it’s calling a “wake up call” for airports, UK low-cost carrier EasyJet disclosed Tuesday that it lost £15 million ($19.4 million) in the drone incident that disrupted London’s Gatwick Airport (LGW) over the peak holiday travel window last December.
LGW, the second-busiest airport in Britain, was shut down for 36 hours after drones were seen flying illegally in its airspace, causing thousands of canceled flights and diversions to other airports in the region. The disruption grounded more than 1,000 flights and affected about 140,000 passengers.
EasyJet’s CEO, Johan Lundgren, said he was “disappointed” by how long airport officials took to get the situation under control and relaunch flights out of Gatwick, BBC reports.
After the drones were reported, widespread cancellations and delays affected 82,000 EasyJet flyers. More than 400 EasyJet flights had to be canceled. The airline said it was forced to pay £10 million in “customer welfare costs” after the incident and lost another £5 million in revenue due to the canceled flights.
London’s Gatwick Airport, along with the city’s busier Heathrow Airport (LHR), deployed military-grade anti-drone technology worth millions of dollars to prevent a similar interruption from happening in the future.
Earlier in January, Heathrow halted departures for 30 minutes after it spotted a drone in its airspace. It isn’t clear if the anti-drone technology had yet been installed in the airport’s vicinity.
Featured image by Sean Gallup/Getty Images.
For more TPG news delivered each morning to your inbox, sign up for our daily newsletter here: https://thepointsguy.com/mailing-list/
WELCOME OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.