JetBlue Offers Free Getaway to Jilted Bridesmaid

Jul 29, 2018

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On Friday, Courtney Duffy — a bridesmaid who was asked “to relinquish” her wedding duties — tweeted to JetBlue for help with airfare fees after the bride dismissed Duffy from the wedding party.

“SOS @JetBlue,” Duffy said. “I am laughing and crying and must avoid this wedding at all costs.”

According to Duffy, reportedly an MBA student at Dartmouth Business School in New Hampshire, the bride even asked her to mail back the outfit (specifically, a jumpsuit) so another girl could take Duffy’s place at the wedding.

That same day, JetBlue answered Duffy’s cry for help.

‘Yikes!” JetBlue responded on Twitter. “Send us your confirmation code … We’re happy to go over [options] with you.”

Depending on when Duffy booked her ticket, the travel dates and the price of the ticket, JetBlue typically charges between $75 and $150 to change a ticket, plus the difference in fare.

“We can all understand the customer’s desire to get some distance from the situation,” JetBlue spokesperson Morgan Johnston told TPG in an e-mail. “On Friday, our team reached out [to Duffy] to offer to waive any cancellation fees and allow her to save that fare for a future flight.”

The following day, JetBlue made Duffy’s consolation prize even sweeter. “Hey Courtney, we’ve been thinking,” the airline tweeted Friday night. ” …When you’re ready to patch things up, we’d like to help make your old friendship feel like new. A future girls’ weekend is on us!”

A complimentary vacation may not help the two girls revive their friendship, but for Courtney, it will hopefully soften the blow of being kicked out of a bridal party and asked to mail the jumpsuit across the country for the replacement bridesmaid.

One Twitter user suggested Duffy transfer the voucher to a beach location, “and send the bride a picture of you swimming in the ocean in the jumpsuit.”

Others agreed Courtney should be allowed to use the girlfriend getaway … with different girlfriends, and not the bride.

“Wow, did not expect this response — clearly the situation resonated,” Duffy responded on Saturday. “Thanks @JetBlue for providing the refund I was hoping for, and thanks to everyone else for chiming in with well wishes, humor and even devil’s advocacy.”

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