How We Got the Hyatt Place Breakfast Story Wrong
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Dear TPG readers:
We are proud to bring you, every day, the best points and miles, travel and aviation content on the web — and we are thrilled that every month six million of you read it. And we intend to keep honoring this trust. But, on Monday, we published a story we are not proud of.
In our article about the refresh of the Hyatt Place brand, we originally described a series of changes in the guest experience as being a net positive. In fact, as many of you noted in the comments section, the changes represented a devaluation for most customers. Plain and simple: We got it wrong.
In particular, the discontinuation of free breakfast for all customers, making it available instead to World of Hyatt members who book direct from the hotel, is an important devaluation for people who book through third parties such as online travel agencies.
The urge to bring you news as fast as possible superseded our journalistic commitment to look out for you, the TPG readers.
As we celebrate our eighth anniversary with all of you, we want you to know that we apologize for that mistake, and vow to do better. We hope you will continue to follow us with the same passion — and to call us out when you think we got it wrong.
Alberto Riva, Managing Editor
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,600
CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
- Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.