This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
There’s been yet another pet travel incident on an airplane — this time on an American Airlines flight.
A Texas family was waiting on a new puppy for their 8-year-old son to arrive on an American Airlines flight Monday morning. The puppy, a mini Bernadoodle named Atlantic Ocean, was flying in the cargo hold from its breeder in Kansas City (MCI) to his new home in San Antonio (SAT).
But, when the American flight arrived, the boy’s mother realized American had sent them the wrong dog. The dog she was given at the airline’s cargo pickup was a dog that was supposed to be sent to a family in Portland, Oregon.
Meanwhile, Atlantic Ocean was sent on Monday from Kansas City (MCI) to Dallas (DFW) to Portland (PDX). Then the puppy was sent to Los Angeles (LAX), where he would spend the night with food and water before finally being sent to his family in San Antonio (SAT) on Tuesday afternoon.
“You should know where the dog is!” the Texas woman, Carrie LaCasse, said. “It’s like a baby, it can’t talk you need to do extra stuff to make sure pets don’t get lost.”
— Joe Galli (@JoeGalliNews) April 9, 2018
American Airlines told San Antonio’s KOMO News that it was investigating the incident, but for now the carrier believes it shipped the dogs according to the information it had been given, and perhaps there was a mixup with the Kansas City breeder.
“We are still finalizing our investigation, but currently all of the paperwork shows that we shipped the dogs as we received them,” American Spokeswoman Kristin Courtney wrote to KOMO News. “The dog is currently at staying in a climate-controlled room in Portland waiting for his flight to Los Angeles. He will stay the night in Los Angeles at The Kennel Club (right outside the airport entrance). They are a valued partner and care for many of our animals when they need to overnight. The dogs are fed and watered and are able to run around. They will even bath[e] them if necessary.”
This mixup comes amid a deluge of pet flying incidents in recent weeks — most notably, a French bulldog that died when placed in an overhead been of a United flight in March. The airline said it would issue brightly colored luggage tags for all onboard pet carriers to avoid a similar incident in the future. United also sent a Kansas family’s dog to Japan by mistake in March and chartered a private jet to fly the dog back to Kansas before temporarily pausing its pet travel service in its cargo holds in an effort to better improve the program.
Featured image by Angel DiBilio / Shutterstock.com.
The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.
- Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
- Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
- 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
- 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
- Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
- Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
- $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
- Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
- $550 annual fee.
- Terms Apply.
- See Rates & Fees