This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
In a situation reminiscent of Delta’s multi-day IT outage in late 2016, Delta flights nationwide were grounded for more than an hour Tuesday night due to an IT issue. At 8:28pm ET, Delta issued the following statement:
“Delta IT teams are working diligently to address a technology issue impacting some of our systems. We have issued a Delta groundstop as we work to bring systems back up as quickly as possible. There has been no disruption or safety issue with any Delta flight currently in the air. We apologize to all customers for this inconvenience.”
As of a 8:40pm ET update from the Federal Aviation Administration, the ground stop was still active for all Delta mainline flights “from the lower 48” to Atlanta (ATL), New York’s Kennedy (JFK) and LaGuardia (LGA) through at least 9:45pm with a “medium” probability of being extended:
FlightRadar24 tracking showed a noticeable decrease in the number of Delta flights in the air, presumably due to the IT issue:
However, the problem didn’t last as long as the FAA predicted — at least according to Delta. At 9:18pm, Delta confirmed via Twitter that the IT systems had been restored and all ground stops are lifted:
TPG‘s Brendan Dorsey was in Boston Logan (BOS) trying to catch a Delta flight when the nationwide ground stop occurred. The issue first affected him when he tried to check-in to the Delta lounge, which agents blamed on a power outage. Even when the Delta ground stop was lifted for Boston, Delta gate agents weren’t able to scan boarding passes when boarding the plane.
Despite Delta claiming that no flights were cancelled due to the glitch, several were delayed for extended periods of time. Passengers onboard DL2492 from Las Vegas (LAS) to New York (JFK) were supposed to depart at around noon local time, but instead found themselves on an unintentional redeye. The flight departed nearly 11 hours behind schedule, landing in New York the following morning at 6:44am local time.
Featured image by Ramin Talaie/Corbis via Getty Images
The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), up to a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.
- Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
- Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
- 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
- 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
- Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
- Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
- $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
- Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
- $550 annual fee.
- Terms Apply.
- See Rates & Fees