Does switching credit card issuers affect your credit score?

May 19, 2020

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Reader Questions are answered twice a week by TPG Senior Points & Miles Contributor Ethan Steinberg.

One of the most important factors that affect your credit score is the length of your credit history, which is why you want to be especially careful before closing any of your older cards as this could have an adverse effect on your score. TPG reader Billy wants to know if switching to a different issuer would impact his score …

Hello I was wondering if switching card companies will hurt my credit score? I have been using Chase as my main issuer but am considering switching to Amex. Will my credit score crash by closing the significant amount of credit I have with Chase?


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This is an interesting question, though it’s one of just several things Billy needs to consider. First of all, your credit score doesn’t change at all whether you use Chase, Amex, Citi, Capital One or someone else as your primary credit card issuer. Different types of cards, such as personal versus business or credit cards versus charge cards may report differently to the credit bureaus, but which issuer you use won’t have any real impact.

However, the second half of Billy’s question is much more important. Closing out an older credit card, especially one with a large limit, could really dent Billy’s credit score. Not only would it decrease his average age of accounts, but it would also lower his total available credit making his utilization ratio skyrocket.

The factors that make up your FICO score. Image source: FICO.

If he decides to switch to primarily using Amex cards, perhaps because the network of Membership Rewards transfer partners work better with his travel goals, here’s what I would suggest doing to minimize the impact to his credit score:

The information for the Chase Freedom has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

By taking these two simple steps, Billy can keep his oldest Chase card active and open forever and not lose any of his credit limits when he closes his other Chase cards, effectively mitigating the two biggest risks to his credit score.

Related: Chase cash-back showdown: Chase Freedom versus Chase Freedom Unlimited

Bottom line

Your credit score won’t be affected by which issuer you use for your primary cards, but closing out old accounts and switching to a new bank could create some problems. Downgrading to a no-annual-fee card, consolidating your credit limits around that card and then continuing to keep that card open can help you make the switch without your credit score dipping.

Thanks for the question, Billy, and if you’re a TPG reader who’d like us to answer a question of your own, tweet us @thepointsguy, message us on Facebook or email us at

Featured photo by Popartic/Getty Images.

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