Chase unveils opening details for 2 new lounges, more updates
Chase's portfolio of airport lounges continues to grow with the opening of two new outposts.
The issuer announced on Tuesday that its newest Sapphire Lounge by The Club is now open. As of Nov. 12, the location in Phoenix Sky Harbor International Airport (PHX) is welcoming travelers.
The next location to open, at San Diego International Airport (SAN), will open Friday, Dec. 6.
Furthermore, Chase also shared an updated timeline for when its three other upcoming domestic lounges will open. It includes:
- Philadelphia International Airport (PHL): Terminal D/E Connector — opening early 2025
- Las Vegas' Harry Reid International Airport (LAS): Terminal 1 C gates — opening mid-2025
- Los Angeles International Airport (LAX): Tom Bradley International Terminal — opening TBD
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Chase's new Phoenix outpost is in the South 1 Concourse of Terminal 4 near the gates for Southwest Airlines and American Airlines. The San Diego location will open in Terminal 2 West.
The issuer didn't host pre-opening tours in Phoenix, but it teased some of the top amenities that travelers can find in this new lounge, including panoramic tarmac views from large windows, a flagship bar and an indoor "patio" space in the airport's concourse area.
The lounge's dining offerings are served from a retrofitted Airstream food truck that is being catered by Phoenix's popular The Larder & The Delta restaurant. Coffee will be served from Arizona-based Press Coffee, while wine picks will be curated from Parcelle.
Note that this lounge measures just over 3,500 square feet, making it one of the smallest in the entire portfolio. At this size, I'd expect the Phoenix lounge to operate on a waitlist throughout the day. (It'll be open from 4:30 a.m. to 10:30 p.m. daily.)
Meanwhile, the San Diego outpost will measure just over 10,000 square feet and feature a wellness area with private rest pods, facial treatments from Face Haus and digital meditations from Devi Brown. There will also be a la carte dining options curated by San Diego's Oscar's Mexican Seafood and coffee from California's Groundwork Coffee.
In terms of design, Chase says that the new outpost is built to reflect the locale. With surfboards designed by a local muralist and a large digital wall displaying drone footage of the San Diego coastline, this lounge is poised to be unmistakably Southern Californian.
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The San Diego location will be open from 5 a.m. to 10 p.m. daily.
In addition to the airport lounges, Chase said that it'll debut a limited-time pop-up lounge in Las Vegas on Saturday, Nov. 16. The lounge, which will be located in Aria Resort & Casino, will offer food from Momofuku and cocktails from Apotheke. Note that this pop-up will exclusively be limited to Chase Sapphire Reserve® cardmembers.
"When we opened our first domestic lounge, we were clear that expanding our footprint and elevating the on-trip experience for our Sapphire Reserve cardmembers was a priority. Our openings in Phoenix and San Diego, in addition to the expansion of lounge access in locations where our customers live and travel, continues along our goal of delivering this highly sought after benefit," Dana Pouwels, Chase's head of airport lounge benefits, said in a statement.
All of these new lounges join the issuer's existing outposts in six airports worldwide:
- Boston Logan International Airport (BOS)
- Dulles International Airport (IAD) near Washington, D.C.
- Hong Kong International Airport (HKG)
- John F. Kennedy International Airport (JFK) in New York City
- LaGuardia Airport (LGA) in New York City
There is some bad news, though. Chase's terrace at Austin-Bergstrom International Airport (AUS) will be closing early next year. When this space opened, the issuer had shared that it would be temporary (but it didn't share how long it would be open). It turns out, airport authorities want to repurpose this space for public use, so Chase will be forced to vacate next year.
In an exclusive statement to TPG confirming the move, Chase said that "we've loved bringing our Chase Sapphire Terrace experience to life at Austin Bergstrom. As this was always a temporary activation, the space will close in March of 2025. We look forward to our cardmember's continued enjoyment of this space through the coming holiday season before its planned closure."
For more details about the Chase Sapphire Lounge network, be sure to check out TPG's complete guide to the issuer's lounges.
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