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Love-Love: A review of the Chase Lounge and Terrace at the US Open

Sept. 02, 2022
7 min read
Chase Terrace at US Open
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You can do more than watch tennis at the US Open.

For the past few years, Chase has operated an exclusive lounge at the Flushing Meadows venue, where you can quite literally chill out during a day or night visit to the Open. And if you don't want to spend time indoors, Chase also has a new perk that's complimentary for members to access, too — an outdoor terrace.

As a Chase client with multiple branded cards in my wallet, I took the opportunity to try out both facilities on a recent day visit to the 2022 Open. Here's what I discovered on my lounge and terrace visits.

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CHASE

The Chase Lounge at the US Open

The entrance to the lounge is on the second floor of the Chase Center building, which is immediately on your left when you enter the East Gate of the USTA Center.

This year, you'll either need to have made a free reservation to access the lounge, or when you arrive you will need to place your name on a waitlist through a QR code posted on a sign outside the entrance. When space becomes available in the lounge, you will receive a text to let you know that you've been added to the list and can come back to the lounge.

Related: Amex cardholders get these 6 perks at the US Open Tennis Championships

Melissa Klurman/THE POINTS GUY

Once you're added to the list, you’ll be asked to check in outside before entering the lounge. Here you’ll receive a wristband that will serve as your entry pass for the entirety of the session you’re attending.

There are both daytime and evening sessions, and you will need to leave and reenter, with a separate reservation, for each session. Note that the day session lounge access ends at 4 p.m., and the evening session opens at 6 p.m.

I had RSVPed for the lounge as soon as reservations became available, so I was able to visit without adding my name to the waitlist. However, there was still a sizable line to enter when I first arrived around noon on the third full day of the tournament (Wednesday, Aug. 31).

On a second visit later in the day around 3:30 p.m., there was no line for entry. However, there was also no more food available as the lounge prepared to transition to the evening.

Melissa Klurman/THE POINTS GUY

Once inside, I headed upstairs to the lounge where I was greeted by the food and beverage bar. Here you’ll find complimentary light bites and soft drinks, as well as the (paid) alcohol selection.

Melissa Klurman/THE POINTS GUY

Expect to wait in line, again, for the complimentary snacks. When I visited, there was a selection of muffins and fruit plus cups of sweet tea, lemonade and cucumber-infused water. All other drinks carry an additional charge, including bottled Evian water for $6.

You can purchase the same alcoholic beverages that are available on the concourse. Beers and wines ranged from $14-$18, and mixed drinks are $17.

Melissa Klurman/THE POINTS GUY

Evidently in the afternoon warm mini pretzels are served, but I didn't catch sight of them on either of my visits. I did spy some individual cups of ice cream early on, so you may luck out and get one of those.

Truly though, the lounge access isn't about the food. Instead, head here for the trifecta of Chase comforts: air conditioning, bathrooms and hats (in that order).

Without paid lounge access, this is the best option at the Open to sit in a cool spot, enjoy a chilled drink, not wait in line for the restroom and watch the matches from the comfort of a couch on a large screen until you're ready to head back out into the bustling main thoroughfare.

Melissa Klurman/THE POINTS GUY

When you are ready to re-immerse into the Open, be sure to grab a hat. Every visitor to the lounge gets a free Chase blue baseball cap with a US Open logo (they'll make a mark on your wristband to show you've received one). It was the perfect way to keep the sun out of my eyes as I headed back into the hot afternoon.

Almost every seat in the lounge was filled when I visited at noon, but there was a little more wiggle room in the afternoon. Still, if you're concerned about crowds and want to stay outdoors, this next option is the one I'd recommend.

The Chase Terrace at the US Open

CHASE

I'm going to go ahead and admit that I preferred this member space to the indoor lounge even though it didn't have hats or even any food when I visited.

What it does have that sets it apart: ringside seats to actual outdoor live tennis. You can sit on shaded stands and watch the action at Courts 8, 9 and 10. And from my visit, it seemed that few people knew about this option.

Melissa Klurman/THE POINTS GUY

Like the lounge, the bar served free glasses of lemonade, sweet iced tea and water. You could also purchase wine and beer for $14-$18, but mixed drinks were not available outside.

Melissa Klurman/THE POINTS GUY

You can enjoy any of these beverages while watching the match or sitting in a shaded, soft-cushioned lounge chair, which seemed very VIP. In fact, I've been fortunate enough to visit several boxes and one of the paid lounges in the past and not one had as comfortable a setup with views of tennis as this facility.

In addition, according to Chase representative Kate Schoff, ice cream is served in the mid-afternoon through a partnership with The Infatuation and Salt and Straw.

You do not need to make a reservation to enter the terrace and it does not close between day and evening sessions.

Flash your Chase card for free swag

Just outside the terrace entrance is another new Chase-branded area, the Chase Pass. Here customers can present their Chase debit card, credit card or mobile wallet to receive a bracelet that unlocks cool perks like the "free ATM" which dispenses swag instead of money.

CHASE

I got a drink koozie, the person in front of me received a mini-fan and the woman behind me opened the ATM drawer and received a notebook. Other options include 3D photos and the chance to take your photo with US Open trophies.

The first 100 people to check in and receive their bracelets each day also get a free drink token. Later in the day, there are opportunities to get $10 food vouchers as well.

Bottom line

If you're a Chase customer, you can access some free perks at the US Open Tennis.

Reservations are sold out for the Chase lounge, but you can put yourself on the waitlist. Lower your expectations of free food and drinks at the lounge, though.

Conversely, the Chase Terrace was the biggest surprise of the day, with ample space and shade, as well as free non-alcoholic drinks.

Finally, flash your Chase card or digital wallet to pick up some swag to make your 2022 visit to the US Open a game, set and match.

Related: Chase customer perks at the 2022 US Open

Featured image by JENNIFER POTTHEISER
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

3XEarn 3 Points per $1 spent at Restaurants and Supermarkets
3XEarn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
1XEarn 1 Point per $1 spent on all other purchases
  • Intro Offer
    For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening

    Earn 80,000 ThankYou® points
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  • Annual Fee

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  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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Why We Chose It

The Citi Premier’s 3 points per dollar spent across a wide range of popular categories is one of the more lucrative offerings in the world of points and miles. The Citi Premier comes with a $95 annual fee and is currently offering a solid sign up bonus of 80,000 points after you spend $4,000 on purchases within the first three months. It also has some valuable transfer partners to make the most of your rewards. Add in access to Citi Entertainment plus a $100 hotel credit for any single-stay hotel booking that exceeds $500 or more, excluding taxes and fees, booked through the Citi travel website, there are few reasons why the Citi Premier should not be in every traveler’s wallet.

Pros

  • Earns 3x points on restaurants, supermarkets, gas stations, air travel and hotels.
  • $100 annual hotel savings benefit (on single hotel stay bookings of $500 or more, excluding taxes and fees, booked through thankyou.com)
  • Points transfer to 16 airline programs, from JetBlue to Virgin Atlantic.
  • World Elite Mastercard benefits, extended warranty, damage and theft protection.

Cons

  • $95 annual fee
  • Lacks travel protections that other travel rewards cards come with
  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
  • No expiration and no limit to the amount of points you can earn with this card
  • No Foreign Transaction Fees on purchases