Cancun travel advisory: State Department issues warning to US travelers heading to Mexico
The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies.
Medallion taxi drivers have been attacking ride-hailing service drivers as they battle over lucrative tourist rides. Unfortunately, passengers have been caught in the middle.
"Official complaints against Uber and other drivers do occur ... and past disputes between these services and local taxi unions have occasionally turned violent, resulting in injuries to U.S. citizens in some instances," the warning reads.
On Monday, taxi drivers blocked Kukulcán Boulevard — one of the main roads to the hotel district in Cancun — forcing some passengers to walk or even get police escorts.
Taxi drivers are reportedly furious over a court ruling earlier this month that allows Uber to operate in Quintana Roo without a public transport license. In 2021, the Mexican Supreme Court ruled that Uber is not a public transportation company, so it doesn't have to comply with the same regulations as taxi drivers. This infuriated taxi drivers, who face higher costs because they are considered public transportation.
Several social media videos show confrontations between taxi drivers and ride-hailing service drivers and their passengers.
It's not the first time this kind of transportation competition has led to protests. In 2016, there were nationwide strikes in France by taxi unions over the entry of app-based ride services into the market. Those protests turned violent and effectively shut down Paris.
Related: Complete guide to Cancun
More recently, taxi protests against ride-hailing services like Uber shut down parts of Barcelona.
There have also been large-scale protests against app-based, ride-hailing companies in Belgium, Italy, and several U.S. cities, including Denver.
If you are headed to tourist areas of Mexico, there are other options to get around. The Cancun Sun has some good suggestions.
Related: Our favorite points hotels on the beach in Mexico
For example, if you are looking to get around inside the tourist zone in Cancun, there are cheap buses and shuttles. If you're heading to the Hotel Zone, you can book a private car or van via Expedia or Viator for as little as $30. While it can sometimes be a little pricier, you can also communicate directly with your hotel for the best transportation suggestions at this time.
The State Department had already issued a travel advisory for Mexico based on crime. "In light of widely publicized security incidents in popular tourist destinations, please remember that all destinations have some level of risk," the advisory reads.
It also suggests visitors review personal security plans, be aware of their surroundings, pay attention to local media and immediately call Mexican 911 in case of any issues.
The Quintana Roo Tourism Board also has a "Guest Assist App" for free download. The app supplies safety information, legal advice, a complaint line, COVID-19 information and access to a 24/7 bilingual call center for visitor assistance.
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The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year.Pros
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- Earn a free-night award each card renewal month (up to 35,000 points)
- Receive 15 elite night credits to jump-start status
- Transfer Marriott points to 40+ airlines
Cons
- Airline points transfer ratios are poor
- Must spend $60,000 in a year for second free-night award
- Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Offer ends 5/3/23.
- Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Terms and Conditions Apply.
- 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy® program.
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- Receive 1 Free Night Award every year after your Card renewal month. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy® points) at hotels participating in Marriott Bonvoy®. Certain hotels have resort fees.
- Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card.
- Terms apply.