This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
Aeromexico flight passengers were in for a long day after their flight was diverted from San Francisco International Airport (SFO) to Oakland International Airport (OAK). Due to disputes between the airline and the airport, travelers aboard the plane were held for four hours on the tarmac leading to 911 calls, near-arrests and a trip to the hospital.
Flight 622 landed on Thursday in OAK from Guadalajara at 10:30am following a diversion due to heavy fog. The airline said in a statement that it had no Oakland operations and that it needed special authorization from the airport to deplane passengers. However, this resulted in the passengers being held aboard the plane with no air conditioning, food or water. Eventually, some passengers took it upon themselves to contact authorities, calling 911 to say that they were being held on the plane against their will.
Some passengers took to social media to air their complaints:
Things really took off from there, as one “unruly” passenger was detained for threatening to open the emergency door exit and another for interfering with the aircraft and flight crew. However, both men were allowed to eventually leave the aircraft without being arrested. Another woman had difficulty breathing in the hot, stuffy airplane and had to be given oxygen. Eventually, she was taken to the hospital.
By Thursday afternoon, the plane was moved to Gate 1 at OAK and passengers were finally allowed to disembark the plane and head to the terminal after four hours. Oakland Airport, in a statement, later disputed Aeromexico’s reasoning, saying that it is an airline’s decision whether to allow passengers to deplane at the diversion airport.
Featured image by John Gress/Corbis via Getty Images.
Know before you go.
News and deals straight to your inbox every day.
NEW INCREASED OFFER: 60,000 points! With great travel benefits, 2x points on travel & dining and a 60,000 point sign up bonus worth up to $1,200 in value, the Chase Sapphire Preferred is a great card for those looking to get into the points and miles game. Here are the top 5 reasons it should be in your wallet, or read our definitive review for more details.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- No foreign transaction fees
- 1:1 point transfer to leading airline and hotel loyalty programs
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards