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The American Express International Airline Program now offers travelers the ability to book discounted premium cabin tickets directly via online chat.

The discount program has existed for some time, originally as a buy-one-get-one-free deal for full-fare first and business class tickets. More than a year ago, Amex revised and expanded the program to instead offer discounted rates on 1-8 first, business and premium economy class tickets. However, the fares could only be booked by calling in to the Amex concierge desk, which was frustrating for travelers who simply wanted to research availability and pricing.

Amex still doesn’t offer travelers the ability to book discounted fares directly through the booking platform itself, but the online chat option is a convenient upgrade for busy travelers. There’s a $39 service fee per ticket, which is waived for Centurion card holders, and the discount only applies to travel that originates and returns to US airports for the most part. Certain Canadian airports are included, and select airline partners allow one-way travel.

As always, Amex members can use Membership Rewards “Pay with Points” to pay for the cost of the ticket while still earning miles from the 20+ participating airlines. Personal card holders earn 5x Membership Rewards points when booking revenue fares through this program, while card holders who pay with the Business Platinum® Card from American Express will receive a 35% rebate in points for booking first and business class flights for their selected airline, up to 500,000 points per year.

H/T: Doctor of Credit

Photo by Jaap Arriens/NurPhoto via Getty Images.

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