This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

An inspiring Facebook post went viral on Wednesday when a blind and deaf passenger, Tim Cook, was assisted by a 15-year-old girl, Clara Daly, on an Alaska Air flight with service from Boston (BOS) to Portland (PDX).

Cook was traveling from Boston, where he was visiting his sister, home to Portland. His sister accompanied him at the gate, but he boarded the plane alone. Passengers soon realized that Cook was by himself on the flight.

Upon boarding, one man gave up his aisle seat so that Cook wouldn’t have to take the window. That passenger also helped Cook make his coffee.

After a bit, the flight attendants on the route decided to make an announcement over the PA to see if anyone on the flight knew sign language in order to better communicate with Cook. That’s when Daly, who was supposed to travel direct from Boston to her hometown, Los Angeles, but had to travel through Portland after the flight was canceled, first rang her flight attendant call button.

After studying ASL for about a year, she was confident enough to finger-spell to Cook so that he could feel the letters she communicated. Daly’s mom, Jane, later said that her daughter thought that the re-route was “meant to be… so she could be there to help Tim.”

Daly made a couple of trips to Cook’s seat to make sure that he was doing okay, and to see if he needed anything. In an interview with King 5 News, Daly shared what they talked about. “He was asking me why I was in Massachusetts, [we were] talking about my grandmother who I was visiting, he told me about his sister and his family out in Massachusetts,” Daly recalled. The two also talked about how Cook was a travel salesman before he became deaf and blind. He asked the names of the passengers around him.

Lynette Scribner, one of the many who witnessed the act of kindness, was so touched by the experience that she decided to post about it on Facebook. In Scribner’s post, she said that the experience reminded her, “that there are still good, good people who are willing to look out for each other.”

I saw this gentleman, Tim, in Boston's Logan airport with the sister he'd been visiting. It appeared he was both deaf…

Posted by Lynette Scribner on Tuesday, June 19, 2018

Alaska Air even covered the story on its blog. Alaska did not offer additional comment when TPG reached out.

Featured image courtesy of Alaska Air.

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

Apply Now
More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
  • Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
  • $550 annual fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.