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Airlines and their dress code requirements for non-revenue passengers have caused a lot of controversy in past years. Remember last year’s #LeggingsGate when United created a stir on social media after denying boarding two “non-rev” female passengers from boarding because they were wearing leggings? Last week, an American Airlines passenger went on an angry social media rant after the airline denied her boarding.
Non-revenue passengers fly on stand-by because a friend or family member works for a particular airline company, but American had a strict dress code policy used to prevent these passengers from boarding their planes if a passenger is not properly clothed. Last year, the airline decided to relax its dress code policy and allows passengers to wear whatever they want — as long as the clothing is “neat and clean” and does not “offend or distract.”
So when a non-rev passenger tried boarding an American flight from Miami to New York in tattered, ripped denim shorts, the airline told her her outfit was inappropriate. The passenger, Nardia Bennet, followed up by posting a 28-minute live stream berating American and its employees.
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