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Here at The Points Guy, we’re a big fan of transferable point currencies like American Express Membership Rewards and Chase Ultimate Rewards, as they offer valuable flexibility for your rewards. However, you can only realize this value when you can successfully transfer your points to a partner program. After an issue with transferring Amex points to Avianca LifeMiles earlier in the year, we’re now seeing another glitch, as transfers from American Express Membership Rewards to Flying Blue — the loyalty program of Air France, KLM and other carriers — are temporarily unavailable.

This saga started last week, when a TPG reader emailed to say that his Amex points hadn’t transferred over to Flying Blue after four days. While TPG‘s Zach Griff was able to get a transfer to process instantly, today we receive another tip from a reader and noticed the following error message at the top of Amex’s transfer portal: “Transfer to Flying Blue is temporarily unavailable. We apologize for any inconvenience.”

Amex points typically transfer to Flying Blue at a 1:1 ratio and process instantly, allowing you to book some solid awards. The program recently launched its June list of promo rewards, offering discounts on some flights to Europe. For example, right now you can find some flights from Houston (IAH) to Paris (CDG) for just 29,000 miles and €210 round-trip in economy.

Sadly, if you were planning on topping up your Flying Blue account from points earned on cards like The Platinum Card® from American Express or the American Express® Gold Card, you’re temporarily out of luck.

We reached out to American Express to inquire about a timeline for getting this issue resolved, and a spokesperson provided TPG with the following statement:

“Due to a technical issue, the ability to transfer Membership Rewards points to Flying Blue is temporarily unavailable. This service should be available again soon. We apologize for any inconvenience.”

Fortunately, you still have an array of ways to grab Flying Blue miles, since they’re are among the easiest to earn in the frequent flyer world thanks to partnerships with all of the major transferable point currencies. Like Amex, you can also transfer Chase Ultimate Rewards points and Citi ThankYou Rewards points to Flying Blue at a 1:1 ratio, while Capital One miles — from select cards like the Capital One Venture Rewards Credit Card — transfer at a 2:1.5 ratio. Finally, you have the option of transferring Marriott Bonvoy points at a 3:1 ratio plus a 5,000-mile bonus for every 60,000 Marriott points you transfer. Chase, Citi and Capital One all processed their transfers instantly when we tested Flying Blue, though Marriott took a few days to arrive.

We’ll be sure to update this post when functionality is restored.

Featured photo by Darren Murph/The Points Guy

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2018 TPG Award Winner: Mid-Tier Card of the Year
Chase Sapphire Preferred® Card

NEW INCREASED OFFER: 60,000 Points

TPG'S BONUS VALUATION*: $1,200

CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

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More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
  • 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
  • No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards
Intro APR on Purchases
N/A
Regular APR
18.24% - 25.24% Variable
Annual Fee
$95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent/Good

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.