Amex Sending Temporary SPG Luxury Cards With Standard SPG Card Design 

Sep 1, 2018

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If you just received the new Starwood Preferred Guest® American Express Luxury Card and you’re thinking it looks an awful lot like the regular old Starwood Preferred Guest® Credit Card from American Express, you’re not imagining things. According to Amex, there are delays in getting the new card design to some cardmembers, so the issuer is instead substituting a temporary card with the regular SPG Amex card design.

Amex provided a statement to The Points Guy regarding the situation and what SPG Luxury cardmembers can expect:

“Due to high demand for the new Starwood Preferred Guest® American Express Luxury Card, we are currently experiencing delays in delivering the new Luxury Card design to upgraded Card Members and some new Card Members. These Card Members can expect to receive their new Starwood Preferred Guest American Express Luxury Card in the mail by the end of October.

In the meantime,

  • Impacted new Starwood Preferred Guest American Express Luxury Card Members can expect to receive an interim Card design in the mail within 10 days of being approved for the Card. These interim Card designs will provide access to all of the great benefits and rewards of the new Starwood Preferred Guest American Express Luxury Card. Card Members can use these cards immediately online or at point of sale. If eligible for a Welcome Bonus, any eligible purchases made on this Card will count toward the Welcome Bonus spend threshold. 
  • Current Starwood Preferred Guest American Express Card Members who upgraded to the new Luxury Card can continue to use their current Starwood Preferred Guest American Express Cards, which will provide access to all of the great benefits and rewards of the new Starwood Preferred Guest Luxury Card. Card Members can use these cards immediately online or at point of sale. If eligible for an upgrade bonus offer, any eligible purchases made on the current Card from the time of upgrade will count toward the bonus spend threshold.”

The card design differences between the SPG Luxury card and the regular SPG Amex are pretty subtle in the first place. Both cards are made of plastic — not metal — and the SPG Luxury card doesn’t have the words “Starwood Preferred Guest” on its front, but does include the contactless payment symbol indicating the card can be used for Tap to Pay.

As the statement notes, this hiccup is purely an aesthetic one. If you receive a temporary card with the regular SPG Amex design, it will still have the benefits of an SPG Luxury card, and any purchases you make on it will count toward the minimum spending requirement for your welcome bonus. The same is true if you upgraded from the standard SPG Amex personal card — you can continue to use your old SPG Amex card for now and know that your spending will count toward any upgrade offer you may have received.

In either case, you should also receive any statement credits due to you for eligible purchases at SPG and Marriott properties — up to $300 per cardmember year — along with the SPG Luxury bonus category multipliers of 6 points per dollar spent at SPG and Marriott hotels and 3 points per dollar at US restaurants and flights booked directly with airlines.

If you’re considering getting the SPG Luxury card, now is a great time to apply, as for a limited time until October 31, 2018, the card comes with a welcome bonus of 100,000 bonus points after spending $5,000 in the first three months of cardmembership. And while you may not get the new card design right away, Amex says everyone should get the real thing by the end of October.

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