Air New Zealand Refunds Passengers After 20% Throw Up on Bumpy Flight

Jan 25, 2019

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Anyone who flies is used to things getting a bit bumpy sometimes. For passengers on Air New Zealand flight NZ5715 things got a bit extreme. The flight was being operated by an ATR 72-600, a twin turbo prop flying from Christchurch (CHC) to Invercargill Airport (IVC) when it ran into some unusually choppy air. In the end most passengers were describing it as the worst flight of their lives.

An ATR 72-600 aircraft takes off during its official presentation on October 1, 2009 at Toulouse-Blagnac airport. The -600 series ATR aircraft will be progressively introduced during the second half of 2010. AFP PHOTO / REMY GABALDA (Photo credit should read REMY GABALDA/AFP/Getty Images)
An ATR 72-600 aircraft takes off during its official presentation on October 1, 2009 at Toulouse-Blagnac airport. Photo credit REMY GABALDA/AFP/Getty Images

During the flight the pilot reported to passengers the plane was experiencing crosswinds in excess of 110mph. The rough ride lead to around 20% of passengers to be vomiting by the time the plane safely reached the ground at IVC, according to passenger Owen Scott. Scott said the pilots were in control of the aircraft for the entire flight, but the turbulence was almost constant. For any passenger who was already worried about flying or turbulence, this flight was surely a nightmare.

The airline was quick to acknowledge the less than pleasant experience on board. Passengers on Air New Zealand’s vomit comet have been issued full refunds for their flight. According to an email sent to passengers from the airline, “In recognition of your experience, a full refund of this flight will be processed.” Emergency medical personnel were waiting for the aircraft to assist passengers who needed medical attention.

H/T: Stuff

Featured Photo by NanoStockk/Getty Images

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