Boeing CEO Admits a ‘Mistake’ Was Made With 737 MAX
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Boeing president and CEO Dennis Muilenburg told a crowd of reporters on Sunday that a mistake was made by the company in handling communication around a malfunctioning warning light in the cockpit of the company’s 737 MAX.
His comment came on the eve of the Paris Air Show, which The New York Times calls, “one of the most important sales events for aircraft manufacturers around the world.” The MAX was anticipated to be a major topic of discussion following the worldwide grounding of the aircraft after two planes crashed in less than six months, killing all on board.
Boeing engineers found that the warning light in question would not work unless a plane was equipped with an additional indicator in the cockpit — optional for airlines to purchase at an additional cost. The engineers’ findings were conveyed to the airlines almost a year later. The two airlines involved in the deadly crashes did not have the indicators needed for the alert to function properly.
Of this failed communication between Boeing and the airlines, Muilenburg said, “We clearly had a mistake in the implementation of the alert.”
Boeing said in May that it had completed the development of a software update for its imperiled 737 MAX jets, but the aircraft is yet to return to service. In the meantime, airlines have been forced to push back their 737 MAX cancellation schedules into September as Boeing works to address the issue during the busiest summer travel season on record.
For the latest travel news, deals and points and miles tips please subscribe to The Points Guy daily email newsletter.
Welcome to The Points Guy!
Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees