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How to claim missing Frontier miles

Aug. 22, 2020
4 min read
Frontier Airlines Planes at the gate in DEN
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Frontier Miles are often considered the best ultra-low-cost carrier miles, largely due to the airline's predictable award chart and solid elite status program. If you recently took a Frontier Airlines flight and didn't receive mileage credit, it's in your best interest to claim the miles to use for future travel. This could happen if you forgot to add your Frontier Miles number to a reservation or if you weren't a member at the time of travel.

Thankfully, Frontier Airlines makes it easy to retroactively claim missing miles. In this article, we'll look at the requirements for claiming missing Frontier miles and the actual process for claiming them. Let's get started!

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Requirements for claiming missing Frontier Miles

(Photo by Tomás Del Coro via Flickr)
(Photo by Tomás Del Coro/Flickr)

Frontier Airlines has one of the most relaxed policies for retroactively claiming missing miles. You can claim mileage for flights flown in the past 180 days even if you weren't a member at the time of flying. This means that if you took a Frontier flight last month and today signed up for a Frontier account, you're eligible to have the missing miles credited to your account.

You'll have to wait three or more days before you can claim miles for a completed flight. Once you submit a request for mileage credit, the miles will post to your account within 48 hours. In practice though, I've found that Frontier credits these miles within 24 hours of request.

Related: Everything you should know before flying Frontier Airlines

How to claim missing Frontier Miles

The process for claiming missing Frontier Miles is simple. Head over to the Frontier website and sign in to your account. Then, click on your name at the upper right-hand corner of the screen and select "View Profile" from the drop-down menu. This will take you to your Frontier Miles account page.

Click View Profile
(Image courtesy of Frontier Airlines)

Scroll to the center of the page and look for the "Add a Trip" header. Enter your flight's confirmation code in the text box underneath the header and click the "Add your trip" button. You can find your trip's confirmation code on the email receipt for your flight. Alternatively, you can call Frontier to retrieve your confirmation code if you can't find the receipt.

Enter Confirmation Code
(Image courtesy of Frontier Airlines)

If the Frontier Airlines website is able to find your flight, the miles will appear in your account shortly after you request miles. In some cases, however, the website might not be able to find your flight. This usually happens if the name on your account isn't identical to the name on the ticket. If this happens to you, fill out the missing miles request form on the Frontier Airlines website. You'll need both your confirmation code and ticket number to request — both of these can be found on your flight receipt.

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Related: How to retroactively credit flights to your frequent flyer account

Bottom line

In this article, we showed you how to claim missing Frontier miles. Bookmark this page and refer to it the next time a Frontier flight doesn't credit to your account. This ensures that you'll never leave miles on the table and will inch you closer to your next award ticket. Safe travels!

Feature photo by robert cicchetti/Shutterstock

Featured image by (Photo by robert cicchetti/Shutterstock)

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TPG featured card

Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023