This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

China has temporarily suspended the use of Marriott’s website and mobile app in the country on Thursday after the chain was accused of disrespecting Chinese sovereignty. Both the website and app are set to remain inaccessible for one week.

What did Marriott do to elicit such a response from China? According to Reuters, Marriott listed Hong Kong, Macau, Tibet and Taiwan as separate countries in a customer questionnaire. In addition, according to the BBC, one of the chain’s social media accounts “liked” a post made by a group that supports separatist Tibet.

Along with closing the website for one week, the Shanghai Cyberspace Administration said that it was disabling access to the Marriott mobile app. Both moves are expected to disrupt bookings — both in China and around the world. The move could not only affect new bookings but also existing ones. According to Chinese media, some Chinese travelers are cancelling their existing reservations.

“Marriott International respects Chinese sovereignty and its territorial integrity… We sincerely apologize for any actions that led to misunderstanding on the aforementioned stance,” Marriott said in a statement.

The authorities reportedly asked Marriott to “take down all relevant content, conduct a thorough check on all contents it posted on its website and online application to prevent anything similar, and address the public’s concern in a timely fashion to eliminate a negative impact.”

Tibet is governed by China as an autonomous region and both Hong Kong and Macau are special administrative regions of China. Beijing also considers Taiwan, which has its own democratic elections, to be a breakaway province.

The Business Platinum® Card from American Express OPEN

LIMITED TIME OFFER. Aside from the 100,000 points welcome bonus (available until 8/8/18), Amex recently made huge improvements to the Business Platinum Card, including the fact that you will now earn 50% more points on purchases of $5,000 or more, earn 5x on flights and eligible hotels at Amextravel.com and cardholders will receive a $200 airline fee credit each year.

Apply Now
More Things to Know
  • Limited Time Offer: Earn up to 100,000 Membership Rewards® Points.
  • Earn 50,000 Membership Rewards® points after you spend $10,000 & an extra 50,000 points after you spend an additional $15,000 all on qualifying purchases within your first 3 months of Card Membership. Offer ends 8/8/18.†
  • Get 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com.
  • Get 50% more Membership Rewards® points. That's 1.5 points per dollar, on each eligible purchase of $5,000 or more. You can get up to 1 million additional points per year.
  • 35% Airline Bonus: Use Membership Rewards® Pay with Points for all or part of a flight with your selected qualifying airline, and you can get 35% of the points back, up to 500,000 bonus points per calendar year.
  • You can also receive 35% points back on all First and Business class flights, with all airlines available through American Express Travel.
  • You can enjoy access to The American Express Global Lounge Collection℠ offering access to the most lounges across the globe, when compared with other U.S. credit card offerings. As of 11/2017
  • Terms Apply
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$450
Balance Transfer Fee
See Terms
Recommended Credit
Excellent Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.