China Shuts Down Marriott’s Site for Disrespecting Its Borders
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
China has temporarily suspended the use of Marriott’s website and mobile app in the country on Thursday after the chain was accused of disrespecting Chinese sovereignty. Both the website and app are set to remain inaccessible for one week.
What did Marriott do to elicit such a response from China? According to Reuters, Marriott listed Hong Kong, Macau, Tibet and Taiwan as separate countries in a customer questionnaire. In addition, according to the BBC, one of the chain’s social media accounts “liked” a post made by a group that supports separatist Tibet.
Along with closing the website for one week, the Shanghai Cyberspace Administration said that it was disabling access to the Marriott mobile app. Both moves are expected to disrupt bookings — both in China and around the world. The move could not only affect new bookings but also existing ones. According to Chinese media, some Chinese travelers are cancelling their existing reservations.
“Marriott International respects Chinese sovereignty and its territorial integrity… We sincerely apologize for any actions that led to misunderstanding on the aforementioned stance,” Marriott said in a statement.
The authorities reportedly asked Marriott to “take down all relevant content, conduct a thorough check on all contents it posted on its website and online application to prevent anything similar, and address the public’s concern in a timely fashion to eliminate a negative impact.”
Tibet is governed by China as an autonomous region and both Hong Kong and Macau are special administrative regions of China. Beijing also considers Taiwan, which has its own democratic elections, to be a breakaway province.
Welcome to The Points Guy!
Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees