Two Emirates Suite Features I Could Live Without

Dec 10, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

There’s a new top contender for the title of “world’s best first class,” and it just started flying on December 1. Emirates’ much-improved 777-300ER suite is simply outstanding — I even prefer it to the larger Etihad Apartment, arguably the former first-class champ.

The suite is loaded with gizmos and gadgets — some serve to elevate the experience, such as the virtual windows in center seats, but two have left me a bit puzzled, and underwhelmed. Both go hand-in-hand, and are intended to enhance the level of privacy, almost completely eliminating any need for in-person human interaction.

The first is a video chat tool that’s built into the 13-inch tablet that’s used to control the suite’s entertainment features. Rather than press the flight attendant call button and wait for someone to appear, you can chat with the crew through a video camera. It’s weird, but I ordered several dishes through the system, for the purposes of this video:

We Tried the Emirates 777 Video Chat Food Service — Here's Wha…

Oh, so this is what living like a king must feel like, right?

Posted by The Points Guy on Wednesday, December 6, 2017

When I wasn’t filming, I pressed the call button and waited the five or so seconds for a flight attendant to appear before making my request. Of course this required opening the suite door, so if you want to keep that shut for the entire flight then perhaps video chat is the way to go.

But how can you get your food if you’re not willing to slide open the door? Well, Emirates has a solution for that, too, that I’ve affectionately labeled “the hatch.” A flight attendant will slide up a panel to the side of the door, pass your items through the hole and then slide it closed. Similarly bizarre.

Now before you jump all over Emirates for perhaps taking things a bit too far, keep in mind that there’s no requirement to use any of these features — with the hatch closed and the tablet used for more traditional purposes, you wouldn’t have any idea they even exist. And if I ever get to fly this suite again, I’ll be making my requests in person like a normal human being.

Chase Sapphire Preferred® Card

WELCOME OFFER: 60,000 Points


CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases.
  • 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Earn 2x total points on up to $1,000 in grocery store purchases per month from November 1, 2020 to April 30, 2021. Includes eligible pick-up and delivery services.
Regular APR
15.99%-22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.