Alaska Airlines and Virgin America Offer ‘Deep Discounts’ to People Affected by Las Vegas Shooting

Oct 4, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Alaska Airlines and Virgin America are doing their part in the aftermath of Sunday’s tragic shooting in Las Vegas, the deadliest in US history, with 59 people killed. In a blog post on Alaska’s website, the carrier said that both it and Virgin America — which Alaska bought — have introduced a flexible travel policy to offer the family members of victims a better way to get to their loved ones in Las Vegas.

For this week, Alaska and Virgin America will offer “deeply discounted travel” to LAS for a family member of someone who was injured in the attack. Both carriers are offering the discounted travel for an immediate family member, including a domestic partner. If you had an immediate family member affected by the shooting, you can call 1-800-252-7522 for assistance in booking the discounted travel to LAS.

A spokesperson for Alaska said that the discounts vary based on the market and would be offered to family members of victims based on the honor system. The carrier isn’t requiring any documentation.

“Our focus is on helping our impacted guests during this difficult time,” said a spokesperson for Alaska Airlines.

The airline couldn’t confirm how many family members it may have helped to get to LAS thus far.

In the aftermath of the attack, US Senators Dean Heller and Catherine Cortez Masto wrote a letter to the leaders of the commercial airline industry. In it, they urged airlines to expand customer assistance efforts, such as “implementing economically sensitive airfare and fee policies.”

Between Alaska and Virgin America, there are a combined 23 daily round-trip flights to LAS from across the country. Alaska Airlines flies nonstop to LAS from Portland (PDX), Seattle (SEA) and Anchorage (ANC). Virgin America flies nonstop to LAS from New York (JFK), San Francisco (SFO) and Los Angeles (LAX).

Alaska and Virgin America aren’t the only carriers making travel easier for victims and those affected by the Las Vegas shooting. Several airlines had change fee waivers for travelers who had flights booked to or from Las Vegas in the attack’s aftermath. At this point, here are the waivers that are still valid:

American Airlines

  • Travel dates: October 2-8
  • Airports affected: Las Vegas (LAS)
  • Must have bought your ticket by October 2
  • Rebook travel anytime between October 2-13
  • You can’t change your origin or destination city. Must rebook in same cabin or pay the difference.

Delta

  • Travel dates: October 2-8
  • Airports affected: Las Vegas (LAS)
  • Rebooked travel must begin no later than: October 13
  • When rescheduled travel occurs beyond October 13, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue.
  • If travel cannot be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance.

 United

  • Travel dates: October 2-6
  • Airports affected: Las Vegas (LAS)
  • The change fee and any difference in fare will be waived for new United flights departing between October 2 and October 13, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.​​
  • For wholly rescheduled travel departing after October 13, 2017, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.

Featured image by Drew Angerer / Getty Images.

Chase Sapphire Preferred® Card

WELCOME OFFER: 80,000 Points

TPG'S BONUS VALUATION*: $1,650

CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
  • Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
Regular APR
15.99%-22.99% Variable
Annual Fee
$95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent/Good

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.