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Earlier this year, the Platinum Card from American Express added a set of enhanced benefits that added significantly to the card’s value proposition (though it also added $100 to the annual fee). One of the most interesting to many travelers involved Uber, as cardholders now get $200 of credit every year with the ride-sharing service. However, I learned a hard lesson last month that I wanted to pass along today: You must select (or unselect) this credit before you request a ride with Uber, as there’s no going back to change it after the fact.

My story begins with a quick work trip to my company’s office in Itasca. After an uneventful flight on American from Orlando (MCO) to Chicago O’Hare, I pulled out my phone, launched Uber’s app, entered my destination and tapped Confirm UberX. Just a few minutes later, my driver arrived and we were off. Everything was going swimmingly… until I noticed that my $15 July credit from my Amex Platinum was being applied to the ride.

Using your $15 credit on a business trip isn
Using my $15 credit on a business trip wasn’t exactly maximizing the benefit.

My initial thought was, “Eh, no big deal. I’ll just change the method of payment and remove the credit.” There’s just one problem: This can’t be done once a ride has been requested. Tapping “Change” in the above image allows you to adjust the credit card being used, but any credits on your account (including those from the Amex Platinum) must be applied or removed before you request a ride.

Here’s how to do that:

1. Open up the Uber app.

2. Enter your destination and select the type of car you’d like (UberX, Uber Black, etc.).

3. Before confirming your trip, tap the $15 Amex credits:

IMG_8021

4. Scroll down to the bottom and find the Apply Credits sections below your saved payment methods:

IMG_8022

5. Slide the black slider from the right to the left to turn off your credits:

IMG_8023

This is primarily applicable when you’re traveling for work, as you probably don’t want to “waste” your Amex Platinum credits on rides your company is covering. However, it could also make sense if you’re splitting a ride with friends or simply want to wait and use the credit another time. Regardless of the reason, be sure to not make the same mistake I did!

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

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More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Up to $200 for Uber rides annually. Credit and Uber VIP status available to Basic Card Member only.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards® points on eligible hotels booked on amextravel.com.
  • As a Platinum Card Member, you can enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

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