This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
An unaccompanied minor was removed from an EasyJet flight from London-Gatwick (LGW) to Toulouse (TLS), France, yesterday and left alone at the departures gate after being informed that his flight was overbooked, according to The Telegraph. The passenger, a 15-year-old British student from West Sussex, was on his way to visit family in France and had checked into the flight with the help of his mother, Stephanie Portal, on what would have been only his second flight alone. The Guardian reports that the boy had already received a seat assignment when he was asked to leave the plane.
He then texted his mother, who returned to the airport at once to locate her son. “It’s crazy,” Portal told The Guardian. “They left him alone in departures. Luckily, I had still not got on board my train to London and could come back and find him. If I had not been there, I don’t know what would have happened; he’d have had no money for the train back or anything.”
Portal was able to convince EasyJet to reserve a seat for her son on the day’s final flight, although she said that its four remaining flights to Toulouse appeared to be overbooked as well.
The airline has since apologized for “any inconvenience caused.” An EasyJet spokeswoman told The Guardian that the airline is investigating “why [the boy] was able to board the aircraft as he should have been informed at the gate [that the flight was overbooked].” She also noted that EasyJet would look into its unaccompanied minor policies.
“EasyJet has a procedure to protect unaccompanied minors but unfortunately this was not followed on this occasion and so this will also be investigated,” the spokeswoman said.
Featured image of EasyJet plane at Gatwick courtesy of Chris Sampson via Flickr.
H/T: The Guardian
With some great bonus categories, the American Express Gold Card has a lot going for it. The card offers 4x points at US restaurants, at US supermarkets (up to $25,000; then 1x), and 3x points on flights booked directly with airlines or through amextravel.com. It is currently offering a welcome bonus of 35,000 bonus points after you spend $2,000 in the first three months.
- Earn 35,000 Membership Rewards® Points after you spend $2,000 on eligible purchases with your new Card within the first 3 months.
- Earn 4X Membership Rewards® points at U.S. restaurants. Earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per year in purchases, then 1X).
- Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
- Earn up to $10 in statement credits monthly when you pay with The Gold Card at Grubhub, Seamless, The Cheesecake Factory, Shake Shack, and Ruth's Chris Steak House. This is an annual savings of up to $120. Enrollment required.
- $100 Airline Fee Credit: up to $100 in statement credits per calendar year for incidental fees at one selected qualifying airline.
- Choose to carry a balance with interest on eligible charges of $100 or more.
- No Foreign Transaction Fees.
- Annual Fee is $250.
- Terms apply.
- See Rates & Fees