Today Only: Uber is Matching Passenger Tips, Rolls Feature out to All US Cities
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Last month, Uber announced that it was making one of its first “180 days of change” changes by implementing an in-app tipping feature for passengers. After originally rolling it out in Seattle, Minneapolis and Houston, it soon expanded the feature to an additional 100 cities. Now, as of today, tipping your driver is now available in all of Uber’s US cities — and the ride-share service is celebrating by matching your tip.
If you take an Uber ride today, July 18, in any of the cities where it operates, Uber will match your tip for each trip taken. You must tip in the Uber app within 24 hours after your ride in order to be eligible for the double tip. Once it’s been submitted, Uber will automatically match it — pretty simple.
— Uber (@Uber) July 18, 2017
Note that it’s only matching tips for trips taken today, and doesn’t include Commute or UberEATS trips. As a reminder, Uber doesn’t take any service fees on tips, so the entire amount you tip (if you choose to do so) and the matched amount goes directly to the driver. If you have a particularly good Uber driver on a trip today, it could be worth it to take advantage of the new tipping option and give him or her a nice surprise. On the flip side, if you’re a driver with Uber, today could be a good day to make some extra trips — and be extra kind to your passengers.
In case you haven’t used it yet, Uber’s new tipping feature allows riders to do so at the end of your trip. After completing the ride, you’ll be first prompted to provide a rating for your driver. After you’ve given a rating, you’ll be given the option to tip him or her, either through the app, on riders.uber.com or from your emailed trip receipt. After your trip has ended, you’ll have 30 days to give the driver a tip, which is a pretty generous window.
This is a nice gesture from Uber, which has been trying to improve its public image since the flurry of negative press that surrounded the company. The company needed a change so badly that its former CEO Travis Kalanick stepped down from his position in June.
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