Southwest Customer Service Agent Schools Internet Troll in the Most Epic Way Possible
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
It’s been a rough couple of weeks for the airline industry between the electronics ban, “leggings-gate,” Delta’s massive cancellations and of course, the United situation. So this bit of comic relief, served up by a quick-witted Southwest customer service rep comes at a good time.
A prankster, who goes by @xadoringpaige, recently reached out to Southwest via Twitter with a problem, telling Linnea, the customer service agent she was speaking with, that a Southwest flight attendant had repeatedly harassed her during a recent flight, calling her a “Fattie” and telling her that she would “die soon enough” after asking for extra sugar in her coffee. These accusations clearly upset Linnea, who asked for the flight attendant’s name along with her confirmation number. Instead, @xadoringpaige replied with what was supposed to be photo of the offending flight attendant, but what was really a picture of Britney Spears, saying, “Yes, her name is Britney. This is her.”
After realizing the whole thing was a prank, Linnea didn’t miss a beat with her next-level response: “Oops, she did it again.” The only response from the troll after that? “I can’t breathe.”
So, thank you, Linnea, whoever you are, for your amazing sense of humor. You seem like just the type of customer service agent we’d like to work with if we ever had a real problem.
H/T: Metro UK
Sign-up Successful!
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees
Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.
Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.