Southwest Customer Service Agent Schools Internet Troll in the Most Epic Way Possible

Apr 14, 2017

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It’s been a rough couple of weeks for the airline industry between the electronics ban, “leggings-gate,” Delta’s massive cancellations and of course, the United situation. So this bit of comic relief, served up by a quick-witted Southwest customer service rep comes at a good time.

A prankster, who goes by @xadoringpaige, recently reached out to Southwest via Twitter with a problem, telling Linnea, the customer service agent she was speaking with, that a Southwest flight attendant had repeatedly harassed her during a recent flight, calling her a “Fattie” and telling her that she would “die soon enough” after asking for extra sugar in her coffee. These accusations clearly upset Linnea, who asked for the flight attendant’s name along with her confirmation number. Instead, @xadoringpaige replied with what was supposed to be photo of the offending flight attendant, but what was really a picture of Britney Spears, saying, “Yes, her name is Britney. This is her.”

After realizing the whole thing was a prank, Linnea didn’t miss a beat with her next-level response: “Oops, she did it again.” The only response from the troll after that? “I can’t breathe.”

Image couresty of @xadoringpaige via Twitter.
Image courtesy of @xadoringpaige via Twitter.

So, thank you, Linnea, whoever you are, for your amazing sense of humor. You seem like just the type of customer service agent we’d like to work with if we ever had a real problem.

H/T: Metro UK

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