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Update: Some offers mentioned below are no longer available. View the current offers here: The Platinum Card® from American Express

Official Application Link: The Platinum Card from American Express (60,000-point bonus offer)

Update 3/30/17 12:08pm: Some readers are reporting that they aren’t yet able to order a metal card online. If you don’t see the below option listed under the Card Management tab, you may need to contact Amex by phone or online chat to make your request.


Today, the latest round of improvements to the Platinum Card from American Express take effect, including a $200 annual Uber credit, 5x points on hotels booked through Amex Travel and a new metal card design. Also effective today, the annual fee increased from $450 to $550. We at TPG have been eager to get our hands on the new metal card — luckily there’s an easy way to do so.

Earlier this morning, TPG Associate Editor Emily McNutt called American Express and was able to order her replacement card after a 20-minute phone call and was told it’d arrive in her mailbox by April 4, ‘pending weather.’ I, however, decided to go online to order my new card — it was simple and quick. Once you log in to your American Express account and your Platinum card is selected, click the ‘Account Services’ tab towards the top of the page. On the left side of the page, you can select the ‘Card Management’ option, and then you’ll see a an option to ‘Request Metal Card or Replace Damaged Card’ — click that, confirm the security code on the back of the card as well as your shipping address and you’re all set.

Amex gave me the option of getting the card delivered via US mail (scheduled delivery by April 4), or free overnight delivery from UPS — I obviously chose the latter.

I received an email only seconds after I completed my request confirming that I should be receiving my new metal card tomorrow (March 31). If you’re as excited as I am to get your new metal Platinum card as quickly as possible, requesting one online is the way to go — it takes just a few minutes and you’ll likely receive your card faster than if you were to call American Express to complete the same process.

As a reminder, the new Amex Platinum Card is currently offering an elevated sign-up bonus of 60,000 Membership Rewards points after you spend $5,000 in the first three months. It’s not clear how long that elevated bonus will last.

Have you been able to order a metal Platinum card online? Share your experience in the comments, below.

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Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.