Lingering Flight Cancellations and Airline Fee Waivers From Winter Storm

Feb 10, 2017

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Yesterday was a rough day for air travel across the Northeast. Although the forecast didn’t call for more than nine inches of snow, some parts of the Northeast received over 20 inches. Airports were shuttered for hours at a time due to blizzard conditions. Long Island’s Islip was the airport that recorded the most snow from the storm — a total of 13.7 inches — leading to the cancellation of 46% of scheduled departures.

A departures board in Boston (BOS) reflecting the widespread flight cancellations. Image courtesy of Scott Eisen/Getty Images.

Other NYC airports and Boston were hit hard, leading to over 3,000 cancellations across just four airports:

  • Boston/Logan Airport (BOS) recorded 10.7 inches at had 745 flights canceled
  • La Guardia Airport (LGA): 10 inches and 822 flights canceled
  • John F. Kennedy (JFK): 8.3 inches and 706 flights canceled
  • Newark Liberty (EWR): 7.8 inches and 730 flights canceled

Overall, there were 3,704 flight cancellations across the US, most of which were due to this snowstorm. With all of those cancellations stranding some flight crews and aircraft out of position, there are still lingering cancellations and delays today:

FlightAware’s Misery Map shows lingering issues at some airports this morning. Image courtesy of FlightAware.

If you’re booked on a flight today, here are the airlines that have extended their travel waivers to cover flights departing today:

American Airlines

  • Travel dates: February 9-10
  • Must have bought your ticket by February 7, 2017.
  • Rebook travel anytime between February 7-13.
  • You can’t change your origin or destination city.
  • Must rebook in same class or pay the difference.

Delta Air Lines

  • Travel date: February 9-10
  • Ticket must be reissued and rebooked travel must begin by February 12.
  • When rescheduled travel occurs beyond February 12, 2017, the change fee will be waived. However, a difference in fare may apply.

JetBlue Airlines

  • Travel date: February 9-10
  • Customers may rebook their flights for travel through Sunday, February 16, 2017, prior to the departure of their originally scheduled flight. Customers with canceled flights may opt for a refund. Original travel must have been booked on or before Tuesday, February 7, 2017.

Southwest Airlines

  • Travel dates: vary by airport, including February 8-10
  • Customers who are holding reservations to, from, or through the cities listed above on the corresponding dates, and want to alter their travel plans may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with [Southwest] accommodation procedures) without paying any additional charge.

United Airlines has pulled its travel waiver originally valid for February 10 flights

Virgin America

  • Travel dates: February 8-10
  • Airports: Boston Logan International Airport (BOS), John F. Kennedy International Airport (JFK), Newark Liberty International Airport (EWR) and LaGuardia Airport (LGA)
  • Change flights by February 10
  • Rebooked travel through February 17
  • Guests can change to available flights from February 11-17, 2017, on the same route as the original itinerary and within the same cabin/class of service. Guests who wish to upgrade to available seats in Main Cabin Select or First Class may pay the difference in fare. Changes must be made prior to the originally scheduled departure time and original travel must have been booked on or before February 7, 2016.

Were you impacted by this week’s storm?

Featured image courtesy of Spencer Platt via Getty Images

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