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Over the summer, Citi soft-launched a new Quick Lock feature to protect cardholders from fraudulent charges when they misplace their card. The issuer’s now ramping up the marketing campaign for this functionality, and providing more details about how it works.

If you have a Citi card (such as the Citi AAdvantage Executive World Elite Mastercard or the Citi Prestige Card) that goes missing, you can “lock” your account by logging in to your Citi account online or via the Citi mobile app. You can also “unlock” a card through your account if you find it — otherwise you’ll want to contact the issuer about getting a replacement mailed your way. Note that recurring charges will continue to be processed; only new purchases that haven’t been previously approved will be blocked. This isn’t a new concept — Discover’s offered something similar since last year — but it is new to Citi accounts.

citilock

This isn’t the first customer-friendly feature Citi’s rolled out — its Price Rewind tool is a nice perk that lets cardholders save money if a purchased item goes down in price — but it’s an especially welcome one, given that it helps protect against unwanted charges in the unfortunate event that your card goes missing. If you have a Citi card, you can try this functionality out now — though hopefully you won’t have to use it in earnest!

Featured image courtesy of Shutterstock.

Have you used the Citi Quick Lock feature?

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

Apply Now
More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
  • Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
  • $550 annual fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.