Do Hotels Charge Taxes and Fees on Cash + Points Awards?

Aug 21, 2016

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TPG reader Jonathan sent me a message on Facebook to ask about booking hotel awards:

“Do you have to pay taxes and fees on Hyatt Points + Cash stays?”

One of the biggest advantages of redeeming points for hotel rooms is that you typically don’t pay taxes on award stays. That sets hotel loyalty programs apart from airline frequent flyer programs, which routinely add costs like taxes, airport fees and carrier-imposed charges to award tickets. These favorable hotel policies can mean huge savings, especially at more expensive properties. Unfortunately, however, they don’t apply to awards booked with a mix of points and cash.

Hyatt charges taxes on the cash portion of its Points + Cash awards. For example, if you book a Points + Cash award at a Category 4 property like the Park Hyatt Siem Reap, you’ll need to pay tax based on the $100 per night cash rate, but not on the award portion of 7,500 points per night. Sometimes taxes are improperly applied to the full cash rate, so it’s important to look over your bill at checkout and make sure you aren’t being overcharged.

You may also have to pay other charges that aren’t based on the room rate, such as occupancy taxes or resort fees. These are often charged on normal award stays as well as Points + Cash stays, and will be a fixed cost per stay or per night. They should be indicated up front when you make your reservation, but sometimes you’ll need to check the fine print. If you incur additional charges that aren’t mentioned up front, take it up with management or seek a refund through customer service after the fact. Make sure you save any relevant documents that back up your claim.

Despite the fact that you have to pay taxes, Hyatt’s Points + Cash awards offer good value, especially when prices are high. For example, rooms at the Category 5 Hôtel du Louvre in Paris normally start around $400. The Points + Cash rate is 10,000 points and $125, so you’re effectively redeeming 10,000 points to save $275 per night (or a bit less once you factor in taxes). That’s an excellent redemption value, and a great way to stretch both your points and dollars.

Park Hyatt Paris Vendome Park Queen Standard Room banner
Hyatt charges 15,000 points and $300 for Points + Cash nights at Category 7 hotels like the Park Hyatt Paris-Vendôme.

Plenty of other major hotel chains offer points + cash programs in some form. In each case, expect the rules to be similar to Hyatt’s Points + Cash awards. Taxes should apply to the cash portion of your bill, and you may be responsible for other fees depending on the property and location.

Starwood’s Cash & Points awards don’t offer quite as much value as Hyatt’s, but can still be worthwhile at properties in the upper categories. IHG’s Points & Cash awards aren’t generally a good deal, but they provide a sneaky way to buy points at a discount if you need them for regular awards. Both Marriott and Wyndham introduced points and cash rates last year, so I think the trend is here to stay.

For more on Hyatt Gold Passport and Points + Cash awards, check out these posts:

If you have any other questions, please tweet me @thepointsguy, message me on Facebook or send me an email at info@thepointsguy.com.

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