Skip to content

TripAdvisor's Now Publishing User-Written Airline Reviews

July 13, 2016
2 min read
TripAdvisor's Now Publishing User-Written Airline Reviews
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Sign up for our daily newsletter

Lack of legroom. Zero recline. Too close to the bathroom. The list of complaints a passenger could lodge about a particular seat is seemingly endless. While some gripes — like a busted seatbelt or a broken IFE screen — merit mention to a flight attendant, other issues are just the price you pay for the convenience of air travel.

For nearly two decades, TripAdvisor has been one of the first online stops for travelers looking to get an honest (read: non-marketing-speak) opinion on what it’s like to stay at hotels, B&Bs and other accommodations around the world. On Tuesday, the company announced its new airline review platform, offering travelers the chance to tell the world how they really feel about airlines like United, Delta, American, Air Canada, Air New Zealand and Swiss, among others, and share their in-flight experiences with the more than 340 million people who visit the site each month.

The site is also beta testing Flyscore, which gives an overall rating (on a scale of one to 10) for a particular flight based on the quality of the aircraft, customer service, amenities and customer reviews. Like TripAdvisor’s hotel review section, traveler photos — of both an airline’s seats and lounges — will also be a key component to the new search platform.

TripAdvisor recently enhanced its Flight Search option — handy icons now let would-be-travelers tell at a glance whether a flight has Wi-Fi and power ports, among other features, as they're going through the booking process.

Top offers from our partners

How we chose these cards

Our points-obsessed staff uses a plethora of credit cards on a daily basis. If anyone on our team wouldn’t recommend it to a friend or a family member, we wouldn’t recommend it on The Points Guy either. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners.
See all best card offers