TripAdvisor’s Now Publishing User-Written Airline Reviews

Jul 13, 2016

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Lack of legroom. Zero recline. Too close to the bathroom. The list of complaints a passenger could lodge about a particular seat is seemingly endless. While some gripes — like a busted seatbelt or a broken IFE screen — merit mention to a flight attendant, other issues are just the price you pay for the convenience of air travel.

For nearly two decades, TripAdvisor has been one of the first online stops for travelers looking to get an honest (read: non-marketing-speak) opinion on what it’s like to stay at hotels, B&Bs and other accommodations around the world. On Tuesday, the company announced its new airline review platform, offering travelers the chance to tell the world how they really feel about airlines like United, Delta, American, Air Canada, Air New Zealand and Swiss, among others, and share their in-flight experiences with the more than 340 million people who visit the site each month.

The site is also beta testing Flyscore, which gives an overall rating (on a scale of one to 10) for a particular flight based on the quality of the aircraft, customer service, amenities and customer reviews. Like TripAdvisor’s hotel review section, traveler photos — of both an airline’s seats and lounges — will also be a key component to the new search platform.

TripAdvisor recently enhanced its Flight Search option — handy icons now let would-be-travelers tell at a glance whether a flight has Wi-Fi and power ports, among other features, as they’re going through the booking process.

Featured image courtesy of Shutterstock.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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